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Wednesday, December 12, 2012
BLOGGING TIPS - Where Else to Look for Ideas - Part 4
BLOGGING TIPS – Where Else to look for Ideas – Part 4
By Nikki Viljoen – Viljoen Consulting CC December 2012
Last time we looked at the opportunities around Justice, Karma and even the use of Satire, for inspiration or ideas for articles of interest that pertain to your particular passion. Today we will have a look at a few more.
Lateral Thinking
I know that this one can sometimes be really difficult for people to get their heads around simply because many people are not lateral thinkers – so how about you try the word association game. It’s the game where you start off with one word, any word – write it down, then when you picture that word in your mind, what is the next word or picture or thought that comes into your mind? Write that one down and then the next and so on. Once you have finished you will find that you have written a really interesting blog, or a really hilarious one – depending on how your mind is wired. I always have great fun with these and in fact, on the Business Master forum (http://www.businessmasters.co.za) we sometimes, just for the fun of it do these, with different rules in place, such as (but not limited to) only 5 words at a time and only 3 posts a day and you cannot follow on from your own post. They often go really pear-shaped because you have upwards of 20 people participating – different people, different mindsets, different ideas and different dynamics usually result in great fun!
Parents Wisdom
Do you remember, when as a kid, the stuff your parents said always was a pain in the rear end? When I grew up however and I understood the meaning behind the words – they took on a whole different life. Actually if the truth be told, there are many articles that I have written that contain snippets of stuff that my Dad used to say to me or even stories from my childhood.
Writing those stories transported me to another time, to another place and have brought back memories of sounds and smells and laughter and I have no doubt that they have transported the readers as well. Don’t be scared to write about them, don’t be scared to share them – the sharing will empower you.
Next time we will have a look at some more ideas to keep those blogs flowing. Until then “Happy Writing” and don’t forget to have fun!
Nikki is an Internal Auditor and Business Administration Specialist who can be contacted on 083 702 8849 or nikki@viljoenconsulting.co.za or http://www.viljoenconsulting.co.za
Tuesday, December 11, 2012
BUSINESS TIPS - From Employee to Entrepreneur - Part 4
BUSINESS TIPS – From Employee to Entrepreneur – Part 4
By Nikki Viljoen – Viljoen Consulting CC – November 2012
So far we have looked at:-
1. The difference between being an employee and an employer;
2. Your Purpose:
3. The People around you and
4. Your Personal Footprint.
5. Knowledge & what you do with it
6. The Generosity of your Spirit and
7. The Role of Technology in your Business
Believe it or not there are a whole lot more – today we will explore a few more.
1. Self Confidence
As an entrepreneur you need a whole bunch of self-confidence. There will be times when you will be the only person who believes in YOU and what you are capable of doing.
Understand yourself, understand who you are, understand what you are capable of, understand how far you are prepared to go to achieve your dream.
Understand that there will be occasions that you will walk on the road with someone, be they mentor or collaborator or partner or customer or supplier or friend, but there will also be times that you will walk alone – be prepared for it and deal with it.
There will be times when you celebrate your successes and there will be times when it will feel as though you are all alone in the world – in those times, will you still believe in yourself? That is a question that you have to ask yourself and that is a question only you can answer and it will require a brutally honest answer.
2. Creativity
Understand that as an entrepreneur, even accountants or an auditors, as are creative. Yes, you actually read that correctly. ALL entrepreneurs are creative – they have ‘created’ something, they have breathed life into something that did not exist. That’s huge! We are creative when we ‘put the picture’ together in our minds of how we want our businesses to look, to feel and to work. That is also why it is of the utmost importance that entrepreneurs reserve time to dream. If you cannot dream it, it will not happen and only having one dream is kind of defeating the object – we need to dream all the time. Take time out to dream, book it in your diary if you need to, but make sure that you take the time to draw pictures in your mind of what you want to happen, to dream the future. Remember though it will still require an action (well to be honest many actions) to turn that dream into a reality.
3. Focus
One of the quickest ways to lose you way is to lose your focus. Whether you are working on a document or preparing a presentation or raising an invoice or indeed running an entire business, when you lose focus you veer off the road and all manner of disasters and conflict await you.
Here’s the thing, although women (and even some men) proudly profess to be effective and efficient at multi-tasking, the fact of the matter is that the brain is designed and wired to only hold one thought at a time. You may think that you are holding two or more, but realistically you are ‘switching’ between thoughts or in effect losing focus, particularly if the two thoughts are on unrelated issues.
Make sure that you always have your ‘end goal’ clearly visible – mine are on ‘post it notes’ all over the office, so I can see them all the time. That way you will have them in your thoughts constantly and it will make it that much easier to maintain your focus.
Next time we will continue to look at some of the other issues that you will need or be aware of to become a successful Entrepreneur.
Nikki is an Internal Auditor and Business Administration Specialist who can be contacted on 083 702 8849 or nikki@viljoenconsulting.co.za or http://www.viljoenconsulting.co.za
Monday, December 10, 2012
MOTIVATION - Do You Need Approval?
MOTIVATION – Do You Need Approval?
By Nikki Viljoen of N Viljoen Consulting CC – December 2012
Vernon Howard says “A truly strong person does not need the approval of others any more than a lion needs the approval of sheep.”
One of the most liberating moments of my life happened when I was still working in the Corporate world. I took my power back!
I can hear many people saying “You did What?” I’ll say it again – I took my power back!
For years I had been a doormat to bosses and colleagues alike who often took their frustrations out on me. Work was taken away from incompetent employees and dumped on me and I just accepted it. The more pressure that I was put under the more I just accepted it.
I can actually see a whole bunch of you reading this with absolute disbelief – you cannot even begin to imagine me being like that – well that is because I am a different person now – I took my power back.
For months I had been coached and guided by my mentor, for months I had resisted this profound change because I was afraid. How would I do it? What would my friends think? What would my family think? Would I still have a job? Would I be fired or would I be forced to resign?
I was sitting in yet another meeting where it was brought to everyone’s attention that XYZ department was again in a state of chaos. It was a department that was constantly in a state of chaos and the mess had already been handed over to me to sort out – several times.
Each time I had come to work at 4am and only left after 7pm, so that I could manage my already heavy workload and fit in the ‘fix up’ that needed to be done. Each time I had handed everything back to the department in question, in pristine condition, figures balanced, reports completed, filing done.
Each time the incompetents had walked away without any kind of consequence, in fact they had been rewarded in a way, because they didn’t have to work late or come in early to fix up their mess. They took no responsibility and they were not held accountable!
Each time the mess was just dumped on me without any kind of reward or even so much as a thank you. In fact that year my boss had even “forgotten” (his words) to give me an increase! How disgusting was that?
So, there I was sitting at this meeting, listening to the whole decision and the discussion around the “mess” and how it was going to be given back to me to sort out again and something inside of me just broke! As it broke, I realized that if I didn’t make the decision to change the situation, to in effect – take my power back, I would continue in this way for the rest of my life and that thought just made my heart sink right down to the bottom of my toes.
I grabbed my notebook and immediately wrote out my letter of resignation. I signed the letter, tore the sheet out of my notebook, handed the letter to my boss and walked out of the meeting. With each heavy step my terror increased – what had I done? My footsteps faltered and I almost turned back, until I heard my boss say “Don’t worry about her, she’ll be back and she will sort this out!” With those words I realized just what they did think of me and my determination and resolve to do what was best for me cemented itself into a hard granite. There was no turning back! I started walking again to my office where I packed up my stuff and walked out the door.
On my way home, with each step that I took, it felt as though I was shedding a load that had pinned me down for as long as I could remember. I also realized just how empowered I had become, when several phone calls later the bosses were begging me to come back and in fact even tried to get my aunt to ‘talk’ to me as I was making a very big mistake. The only mistake I had made of course, was not doing that a lot sooner.
Was I cured overnight – of course not. Like most things in life, it’s a process. You have to do it over and over again until there is an imprint on your brain that tells you that you are worthy and that you do deserve to be treated with dignity and respect and it was only years later that I finally came to the realization that ‘other people’s opinion of me is none of my business”. It was only years later that I came to the realization that the only person’s approval that I need is my own. But on that day, the day that I handed in my resignation and walked out of the door, that was the day that I took my power back and gave myself permission to be the person that I could be, the person that I wanted to be and the person that I am happy to live with today – me.
Is my journey complete? Of course not – we are all ‘a work in progress’, but I am most definitely going in the right direction. The question of course is . . . . are you?
Nikki is an Internal Auditor and Business Administration Specialist who can be contacted on 083 702 8849 or nikki@viljoenconsulting.co.za or http://www.viljoenconsulting.co.za
By Nikki Viljoen of N Viljoen Consulting CC – December 2012
Vernon Howard says “A truly strong person does not need the approval of others any more than a lion needs the approval of sheep.”
One of the most liberating moments of my life happened when I was still working in the Corporate world. I took my power back!
I can hear many people saying “You did What?” I’ll say it again – I took my power back!
For years I had been a doormat to bosses and colleagues alike who often took their frustrations out on me. Work was taken away from incompetent employees and dumped on me and I just accepted it. The more pressure that I was put under the more I just accepted it.
I can actually see a whole bunch of you reading this with absolute disbelief – you cannot even begin to imagine me being like that – well that is because I am a different person now – I took my power back.
For months I had been coached and guided by my mentor, for months I had resisted this profound change because I was afraid. How would I do it? What would my friends think? What would my family think? Would I still have a job? Would I be fired or would I be forced to resign?
I was sitting in yet another meeting where it was brought to everyone’s attention that XYZ department was again in a state of chaos. It was a department that was constantly in a state of chaos and the mess had already been handed over to me to sort out – several times.
Each time I had come to work at 4am and only left after 7pm, so that I could manage my already heavy workload and fit in the ‘fix up’ that needed to be done. Each time I had handed everything back to the department in question, in pristine condition, figures balanced, reports completed, filing done.
Each time the incompetents had walked away without any kind of consequence, in fact they had been rewarded in a way, because they didn’t have to work late or come in early to fix up their mess. They took no responsibility and they were not held accountable!
Each time the mess was just dumped on me without any kind of reward or even so much as a thank you. In fact that year my boss had even “forgotten” (his words) to give me an increase! How disgusting was that?
So, there I was sitting at this meeting, listening to the whole decision and the discussion around the “mess” and how it was going to be given back to me to sort out again and something inside of me just broke! As it broke, I realized that if I didn’t make the decision to change the situation, to in effect – take my power back, I would continue in this way for the rest of my life and that thought just made my heart sink right down to the bottom of my toes.
I grabbed my notebook and immediately wrote out my letter of resignation. I signed the letter, tore the sheet out of my notebook, handed the letter to my boss and walked out of the meeting. With each heavy step my terror increased – what had I done? My footsteps faltered and I almost turned back, until I heard my boss say “Don’t worry about her, she’ll be back and she will sort this out!” With those words I realized just what they did think of me and my determination and resolve to do what was best for me cemented itself into a hard granite. There was no turning back! I started walking again to my office where I packed up my stuff and walked out the door.
On my way home, with each step that I took, it felt as though I was shedding a load that had pinned me down for as long as I could remember. I also realized just how empowered I had become, when several phone calls later the bosses were begging me to come back and in fact even tried to get my aunt to ‘talk’ to me as I was making a very big mistake. The only mistake I had made of course, was not doing that a lot sooner.
Was I cured overnight – of course not. Like most things in life, it’s a process. You have to do it over and over again until there is an imprint on your brain that tells you that you are worthy and that you do deserve to be treated with dignity and respect and it was only years later that I finally came to the realization that ‘other people’s opinion of me is none of my business”. It was only years later that I came to the realization that the only person’s approval that I need is my own. But on that day, the day that I handed in my resignation and walked out of the door, that was the day that I took my power back and gave myself permission to be the person that I could be, the person that I wanted to be and the person that I am happy to live with today – me.
Is my journey complete? Of course not – we are all ‘a work in progress’, but I am most definitely going in the right direction. The question of course is . . . . are you?
Nikki is an Internal Auditor and Business Administration Specialist who can be contacted on 083 702 8849 or nikki@viljoenconsulting.co.za or http://www.viljoenconsulting.co.za
Friday, December 07, 2012
HR – To Smoke or Not to Smoke – The E-Cigarette
By Nikki Viljoen of Viljoen Consulting CC May 2012
By now, here in South Africa, we should all be aware of the fact that it is illegal to smoke in a public place, in terms of the Tobacco Products Control Act.
It would appear however, that not everyone is aware of the amendments thereto. Nowadays it is also illegal to smoke on a balcony that is semi or fully enclosed, or where there is a ‘fixed’ or permanent roof unless certain criteria has been complied with. It is also an offence to smoke at the mall entrances and/or parking garages and in fact anywhere where there is a fixed roof. As I look around me at the various establishments, particularly in the food and beverage arena, I see very clearly that very few individuals and/or companies are actually aware of the new legislation. Sadly, many of them will learn the hard way when they are fined for non-compliance. Let me be very clear on this – the fines that can be imposed are really, really large and can cripple you in terms of cash flow, if you are caught.
Whilst I am saddened by the number of youngsters, who I see smoking, on the one hand, I am also encouraged on the other, by the number of people who have stopped smoking or, who are attempting to stop smoking.
One of the most innovative ways of attempting to stop smoking is a little invention called the e-cigarette.
The electronic cigarette (hence the name e-cigarette) is also known as the personal vaporizer. What it is, is a ‘battery powered device that provides inhaled doses of nicotine by way of a vaporized solution.” The e-cigarette is marketed as ‘an alternative to smoking tobacco products” and since there is no tobacco smoke and/or combustion and only a ‘water vapour’ that is released into the air.
Therefore smoking an e-cigarette in a public place, in South Africa, is completely compliant and within the letter of the law in terms of laid down legislation.
Let me explain.
The e-cigarette does not qualify as a tobacco product as it is an ‘electronic device’. It does not create any dangerous by products. It does not release tobacco smoke into the air and therefore there is no possibility of “second hand smoke” inhalation.
There are several countries who are extreme and who also do not allow the use of the e-cigarette – these countries are (but not limited to), Australia, Brazil and Canada.
The Tobacco Act defines the smoking of tobacco products as ‘a product containing tobacco that is intended for human consumption and includes, but is not limited to, any device, pipe, water pipe, papers, tubes, filters, portion pouches or similar objects manufactured for use in the consumption of tobacco’.
In view of the fact that the e-cigarette is an electronic device that contains a mouthpiece, heating element, battery and electronics, it is not used to consume tobacco and it does not contain any tobacco product (the nicotine is used in a diluted form).
Therefore in terms of the Act, this device is not prohibited and the e-cigarette can therefore be used freely and without fear of non-compliance, in all public areas.
Nikki is an Internal Auditor and Business Administration Specialist who can be contacted on 083 702 8849 or nikki@viljoenconsulting.co.za or http://www.viljoenconsulting.co.za
By Nikki Viljoen of Viljoen Consulting CC May 2012
By now, here in South Africa, we should all be aware of the fact that it is illegal to smoke in a public place, in terms of the Tobacco Products Control Act.
It would appear however, that not everyone is aware of the amendments thereto. Nowadays it is also illegal to smoke on a balcony that is semi or fully enclosed, or where there is a ‘fixed’ or permanent roof unless certain criteria has been complied with. It is also an offence to smoke at the mall entrances and/or parking garages and in fact anywhere where there is a fixed roof. As I look around me at the various establishments, particularly in the food and beverage arena, I see very clearly that very few individuals and/or companies are actually aware of the new legislation. Sadly, many of them will learn the hard way when they are fined for non-compliance. Let me be very clear on this – the fines that can be imposed are really, really large and can cripple you in terms of cash flow, if you are caught.
Whilst I am saddened by the number of youngsters, who I see smoking, on the one hand, I am also encouraged on the other, by the number of people who have stopped smoking or, who are attempting to stop smoking.
One of the most innovative ways of attempting to stop smoking is a little invention called the e-cigarette.
The electronic cigarette (hence the name e-cigarette) is also known as the personal vaporizer. What it is, is a ‘battery powered device that provides inhaled doses of nicotine by way of a vaporized solution.” The e-cigarette is marketed as ‘an alternative to smoking tobacco products” and since there is no tobacco smoke and/or combustion and only a ‘water vapour’ that is released into the air.
Therefore smoking an e-cigarette in a public place, in South Africa, is completely compliant and within the letter of the law in terms of laid down legislation.
Let me explain.
The e-cigarette does not qualify as a tobacco product as it is an ‘electronic device’. It does not create any dangerous by products. It does not release tobacco smoke into the air and therefore there is no possibility of “second hand smoke” inhalation.
There are several countries who are extreme and who also do not allow the use of the e-cigarette – these countries are (but not limited to), Australia, Brazil and Canada.
The Tobacco Act defines the smoking of tobacco products as ‘a product containing tobacco that is intended for human consumption and includes, but is not limited to, any device, pipe, water pipe, papers, tubes, filters, portion pouches or similar objects manufactured for use in the consumption of tobacco’.
In view of the fact that the e-cigarette is an electronic device that contains a mouthpiece, heating element, battery and electronics, it is not used to consume tobacco and it does not contain any tobacco product (the nicotine is used in a diluted form).
Therefore in terms of the Act, this device is not prohibited and the e-cigarette can therefore be used freely and without fear of non-compliance, in all public areas.
Nikki is an Internal Auditor and Business Administration Specialist who can be contacted on 083 702 8849 or nikki@viljoenconsulting.co.za or http://www.viljoenconsulting.co.za
Thursday, December 06, 2012
EARLY WARNING - All About Procurement Fraud - Part 1
EARLY WARNING
All About Procurement Fraud – Part 1
By Nikki Viljoen – Viljoen Consulting December 2012.
I have decided that going forward, not only will the “Early Warning” section be used to highlight some of the negative things that are currently happening, but it will also be used proactively to try and avoid the negative things from happening. In this particular case “Procurement Fraud”. It is quite a large topic so as usual when this happens, it will be segmented into smaller parts.
So . . . let’s start at the beginning – What is Procurement?
According to the Wiki “Procurement is the acquisition of goods or services”. The Wiki goes on to say (sic) “It is favourable that the goods/services are appropriate and that they are procured at the best possible cost to meet the needs of the purchaser in terms of quantity and quality, time and locations (Weele 2010). Corporations and public bodies often define processes intended to promote fair and open competition for their business while minimizing exposure to fraud and collusion.”
So what then is “Procurement Fraud?”
Again, according to the Wiki (sic) “Procurement Fraud can be defined as dishonestly obtaining an advantage, avoiding an obligation or causing a loss to public property or various means during procurement process by public servants, contractors or any other person involved in the procurement process.”
In the Corporate world and certainly in the Government Departments and Parastatels, the whole procurement process is handled by specific “Procurement Departments” with often, hundreds of personnel and this usually is where all the mischief happens. Remember that in the larger companies (and obviously on a much smaller scale in the SMME playground), there are many different ‘types’ of procurement, depending on the sector – some of the more generic ones are (but not limited to):-
Staffing
Staff Training
Services
Stationery
Vehicles
Equipment (office and other)
IT (hardware and software) etc.
Keeping control of these purchases and these expenses has become a priority, as crime escalates and as always, as it affects the bottom line.
Sadly, more and more I am discovering that “Procurement Fraud” is not only taking place in the larger Corporates and/or Government and/or the Parastatels, but also in smaller companies, so going forward, in this series, we will together identify the ‘red flags’ and find practical solutions on how to avoid this particular scam.
Nikki is an Internal Auditor and Business Administration Specialist who can be contacted on 083 702 8849 or nikki@viljoenconsulting.co.za or http://www.viljoenconsulting.co.za
Wednesday, December 05, 2012
BLOGGING TIPS - Where Else to Look for Ideas - Part 3
BLOGGING TIPS – Where Else to look for Ideas – Part 3
By Nikki Viljoen – Viljoen Consulting CC December 2012
Last time we looked at describing how people use gestures, for inspiration or ideas for articles of interest that pertain to your particular passion. Today we will have a look at a few more.
Justice
Here in South Africa, although I suspect it is the same the world over, there are more than many instances where people don’t get what they deserve.
Let’s turn it around for a change and put a positive spin on things - we are always very quick to complain when things are wrong, but how often do we give praise or make a big deal out of things that go right?
After getting intense headaches for a while now, I realized that I haven’t had my eyes tested for over 3 years now, so I promptly took myself off to Torga in Cresta (Torga have a great deal going at the moment) and was told that my new glasses would be ready in about 10 days. Yesterday, after only 3 days I got a call to let me know that the glasses were ready. What great service this was – great savings on the deal and glasses ready, way before the expected date! Well done Torga!
Karma
Don’t stress it – I am not going all ‘airy fairy’ on you all. The truth is though, that I do believe that what you give you get in return. It is a simple philosophy, but one that has worked well for me over the years. Again, there is always good karma and bad karma and gain, let’s turn it around and focus on the good.
The really great thing about this type of ‘giving’ though is that it doesn’t have to cost you a ‘financial anything’! It’s about a kind word, or sharing some time with someone in need, or donating blood or even doing a ‘bro-bono’ mentoring session with someone. Or how about endorsing some else’s blog or website or tweet, with several reasons as to why your readers may want to go there.
Satire
This is one of my favorites and let’s be honest here. With all of Zuma’s and Malema’s antics, not to mention the rest of the crew we have, here in South Africa there is an absolute wealth of material! Hells Bells, look at what Pieter Dirk Uys or Trevor Noa or even Zapiro have done with some of that material – not only have they built careers and made a lot of money with it, but they have also highlighted certain political and sometimes even very sensitive issues, with humour and they have made us laugh (we South African’s love to laugh at ourselves), whilst all the while also making a difference. Now how cool is that?
My particular take on this is . . . . “so many articles to write and so little time”!
Next time we will have a look at some more ideas to keep those blogs flowing. Until then “Happy Writing” and don’t forget to have fun!
Nikki is an Internal Auditor and Business Administration Specialist who can be contacted on 083 702 8849 or nikki@viljoenconsulting.co.za or http://www.viljoenconsulting.co.za
Tuesday, December 04, 2012
BUSINESS TIPS - From Employee to Entrepreneur - Part 4
BUSINESS TIPS – From Employee to Entrepreneur – Part 4
By Nikki Viljoen – Viljoen Consulting CC – November 2012
So far we have looked at:-
1. The difference between being an employee and an employer;
2. Your Purpose:
3. The People around you and
4. Your Personal Footprint.
5. Knowledge & what you do with it
6. The Generosity of your Spirit and
7. The Role of Technology in your Business
Believe it or not there are a whole lot more – today we will explore a few more.
1. Self Confidence
As an entrepreneur you need a whole bunch of self-confidence. There will be times when you will be the only person who believes in YOU and what you are capable of doing.
Understand yourself, understand who you are, understand what you are capable of, understand how far you are prepared to go to achieve your dream.
Understand that there will be occasions that you will walk on the road with someone, be they mentor or collaborator or partner or customer or supplier or friend, but there will also be times that you will walk alone – be prepared for it and deal with it.
There will be times when you celebrate your successes and there will be times when it will feel as though you are all alone in the world – in those times, will you still believe in yourself? That is a question that you have to ask yourself and that is a question only you can answer and it will require a brutally honest answer.
2. Creativity
Understand that as an entrepreneur, even accountants or an auditors, as are creative. Yes, you actually read that correctly. ALL entrepreneurs are creative – they have ‘created’ something, they have breathed life into something that did not exist. That’s huge! We are creative when we ‘put the picture’ together in our minds of how we want our businesses to look, to feel and to work. That is also why it is of the utmost importance that entrepreneurs reserve time to dream. If you cannot dream it, it will not happen and only having one dream is kind of defeating the object – we need to dream all the time. Take time out to dream, book it in your diary if you need to, but make sure that you take the time to draw pictures in your mind of what you want to happen, to dream the future. Remember though it will still require an action (well to be honest many actions) to turn that dream into a reality.
3. Focus
One of the quickest ways to lose you way is to lose your focus. Whether you are working on a document or preparing a presentation or raising an invoice or indeed running an entire business, when you lose focus you veer off the road and all manner of disasters and conflict await you.
Here’s the thing, although women (and even some men) proudly profess to be effective and efficient at multi-tasking, the fact of the matter is that the brain is designed and wired to only hold one thought at a time. You may think that you are holding two or more, but realistically you are ‘switching’ between thoughts or in effect losing focus, particularly if the two thoughts are on unrelated issues.
Make sure that you always have your ‘end goal’ clearly visible – mine are on ‘post it notes’ all over the office, so I can see them all the time. That way you will have them in your thoughts constantly and it will make it that much easier to maintain your focus.
Next time we will continue to look at some of the other issues that you will need or be aware of to become a successful Entrepreneur.
Nikki is an Internal Auditor and Business Administration Specialist who can be contacted on 083 702 8849 or nikki@viljoenconsulting.co.za or http://www.viljoenconsulting.co.za
Monday, December 03, 2012
MOTIVATION – Taking Action?
By Nikki Viljoen of N Viljoen Consulting CC – November 2012
Al Batt says “It is easy to sit up and take notice. What is difficult is getting up and taking action.”
It’s been a long, hard year. I’ve seen more tears than I have smiles. I’ve see people in pain, emotional pain and even physical pain, as they have watched their lives fall apart, as they have been retrenched or divorced, or watched helplessly as their businesses have fallen down. I have lost some of those people to suicide, to drugs and to absolute despair.
It’s been hard for me to watch as many looked at their shattered lives, in horror and disillusionment, all the while bemoaning their bad luck, the bad economy, bad management by the government, too much power by SARS, perceived power of ex husbands or ex wives and their over zealous lawyers.
Some have given up completely and succumbed to whatever fate and consequence that awaits them. Most cling to some or other notion that they will be rescued in the nick of time by some sort of divine intervention. I suspect that they will be very disappointed and some will become even more disillusioned and despondent.
Some have gotten back onto their feet, shaken their fists at the Gods (whomever you perceive them to be) and done something about their plight. Unfortunately many have done the same thing all over again expecting and even believing that they will get a different outcome – I suspect that at some point everything will come crashing down around their ears again and they will wear the same shell shocked, deer in the headlights, look that they have worn many times before – only to repeat the cycle all over again.
Some, a small quantity of folk, have not only taken notice of their predicament, but they have learnt the lesson, taken cognizance of the pertinent aspects of those lessons, discarded what was not needed, gotten up and done things differently. They have found themselves on a completely different path in life, one that is sustainable and profitable and even self satisfying. These individuals have, by their own actions, created their own ‘divine intervention’, their own luck and have changed their own destiny’s.
These folk have, by their actions, shrugged off the negativity that surrounded them, become deaf to all the whining and moaning, blocked out all the angst of government misadventure, SARS untimely interventions, economic woes and risen above the petty admonishments of the general business populace. They have done what they needed to do, not only to survive, but to live and to make a difference.
So who are you, or where are you in this world of perceived hardship? Are you one who merely takes note of all that is going on around you or are you the one that gets up and does something positive about where you are going and where you want to be?
Nikki is an Internal Auditor and Business Administration Specialist who can be contacted on 083 702 8849 or nikki@viljoenconsulting.co.za or http://www.viljoenconsulting.co.za
By Nikki Viljoen of N Viljoen Consulting CC – November 2012
Al Batt says “It is easy to sit up and take notice. What is difficult is getting up and taking action.”
It’s been a long, hard year. I’ve seen more tears than I have smiles. I’ve see people in pain, emotional pain and even physical pain, as they have watched their lives fall apart, as they have been retrenched or divorced, or watched helplessly as their businesses have fallen down. I have lost some of those people to suicide, to drugs and to absolute despair.
It’s been hard for me to watch as many looked at their shattered lives, in horror and disillusionment, all the while bemoaning their bad luck, the bad economy, bad management by the government, too much power by SARS, perceived power of ex husbands or ex wives and their over zealous lawyers.
Some have given up completely and succumbed to whatever fate and consequence that awaits them. Most cling to some or other notion that they will be rescued in the nick of time by some sort of divine intervention. I suspect that they will be very disappointed and some will become even more disillusioned and despondent.
Some have gotten back onto their feet, shaken their fists at the Gods (whomever you perceive them to be) and done something about their plight. Unfortunately many have done the same thing all over again expecting and even believing that they will get a different outcome – I suspect that at some point everything will come crashing down around their ears again and they will wear the same shell shocked, deer in the headlights, look that they have worn many times before – only to repeat the cycle all over again.
Some, a small quantity of folk, have not only taken notice of their predicament, but they have learnt the lesson, taken cognizance of the pertinent aspects of those lessons, discarded what was not needed, gotten up and done things differently. They have found themselves on a completely different path in life, one that is sustainable and profitable and even self satisfying. These individuals have, by their own actions, created their own ‘divine intervention’, their own luck and have changed their own destiny’s.
These folk have, by their actions, shrugged off the negativity that surrounded them, become deaf to all the whining and moaning, blocked out all the angst of government misadventure, SARS untimely interventions, economic woes and risen above the petty admonishments of the general business populace. They have done what they needed to do, not only to survive, but to live and to make a difference.
So who are you, or where are you in this world of perceived hardship? Are you one who merely takes note of all that is going on around you or are you the one that gets up and does something positive about where you are going and where you want to be?
Nikki is an Internal Auditor and Business Administration Specialist who can be contacted on 083 702 8849 or nikki@viljoenconsulting.co.za or http://www.viljoenconsulting.co.za
Friday, November 30, 2012
HR – What is Condonation
By Nikki Viljoen of Viljoen Consulting CC March 2012
The Merriam-Webster dictionary says that ‘condonation’ is:
“Implied pardon of an offense by treating the offender as if it had not been committed”.
Condonation in terms of labour is when an employee fails to refer a dispute to the CCMA (Committee for conciliation, mediation and arbitration), within the 30 day time period.
Let’s bring out the protagonists. Mike owns a small but very busy cell phone retail store is a popular mall. George is one of the sales assistants.
George keeps taking sick leave and he does not follow the correct procedures which are 1) to contact his supervisor if he is not going to be at work or be at work on time and 2) to produce a doctor’s certificate if he has been off work for longer than two days.
George has already had a 1st, 2nd and final written warning for these offences.
George is once again not at work, he hasn’t phoned in and they have not been able to contact him. A week later George comes back to work. George is silent on the issue of why he did not call in and why he was not contactable but he produces a note from the clinic evidencing that he was at the clinic on the first day that he was absent from work. There is no further documentation to evidence that George has been booked off.
George is issued with a notice to attend a disciplinary, he is found guilty and dismissed.
George does not appeal his dismissal and nothing is heard from him until three months later when Mike received a notification from the CCMA.
Now the normal rule is that George had 30 days after the date of his dismissal to lodge a dispute at the CCMA and yet, here we are three months down the line and a dispute has been lodged.
George had been to a labour attorney who had made a Condonation application and the commission had condoned it.
Some of the issues that the commission would have had to look at and consider before either condoning the application or rejecting it are (but not limited to):
- How late is the referral
- The reason for the referral being late
- Whether the employee has a case or not
- Whether there is prejudice to both the employer and the employee.
In this particular instance George had advised that he had been ill and had supporting documentation (being a letter from the clinic where he had been committed) to support this. On the grounds of this documentation, the application was successful (it doesn’t mean that he has won, just that he can still lodge his claim).
The lesson here of course is for the employers to understand that just because the 30 day period has expired and they haven’t received notification from the CCMA, doesn’t mean it’s still not coming!
Nikki is an Internal Auditor and Business Administration Specialist who can be contacted on 083 702 8849 or nikki@viljoenconsulting.co.za or http://www.viljoenconsulting.co.za
By Nikki Viljoen of Viljoen Consulting CC March 2012
The Merriam-Webster dictionary says that ‘condonation’ is:
“Implied pardon of an offense by treating the offender as if it had not been committed”.
Condonation in terms of labour is when an employee fails to refer a dispute to the CCMA (Committee for conciliation, mediation and arbitration), within the 30 day time period.
Let’s bring out the protagonists. Mike owns a small but very busy cell phone retail store is a popular mall. George is one of the sales assistants.
George keeps taking sick leave and he does not follow the correct procedures which are 1) to contact his supervisor if he is not going to be at work or be at work on time and 2) to produce a doctor’s certificate if he has been off work for longer than two days.
George has already had a 1st, 2nd and final written warning for these offences.
George is once again not at work, he hasn’t phoned in and they have not been able to contact him. A week later George comes back to work. George is silent on the issue of why he did not call in and why he was not contactable but he produces a note from the clinic evidencing that he was at the clinic on the first day that he was absent from work. There is no further documentation to evidence that George has been booked off.
George is issued with a notice to attend a disciplinary, he is found guilty and dismissed.
George does not appeal his dismissal and nothing is heard from him until three months later when Mike received a notification from the CCMA.
Now the normal rule is that George had 30 days after the date of his dismissal to lodge a dispute at the CCMA and yet, here we are three months down the line and a dispute has been lodged.
George had been to a labour attorney who had made a Condonation application and the commission had condoned it.
Some of the issues that the commission would have had to look at and consider before either condoning the application or rejecting it are (but not limited to):
- How late is the referral
- The reason for the referral being late
- Whether the employee has a case or not
- Whether there is prejudice to both the employer and the employee.
In this particular instance George had advised that he had been ill and had supporting documentation (being a letter from the clinic where he had been committed) to support this. On the grounds of this documentation, the application was successful (it doesn’t mean that he has won, just that he can still lodge his claim).
The lesson here of course is for the employers to understand that just because the 30 day period has expired and they haven’t received notification from the CCMA, doesn’t mean it’s still not coming!
Nikki is an Internal Auditor and Business Administration Specialist who can be contacted on 083 702 8849 or nikki@viljoenconsulting.co.za or http://www.viljoenconsulting.co.za
Tuesday, November 27, 2012
BUSINESS TIPS – From Employee to Entrepreneur – Part 3
By Nikki Viljoen – Viljoen Consulting CC – May 2012
So far we have looked at:-
1. The difference between being an employee and an employer;
2. Your Purpose:
3. The People around you and
4. Your Personal Footprint.
Believe it or not there is a whole lot more – today we will explore a few more.
1. Knowledge – we all know the statement “Knowledge is Power”! Well I would like to challenge that particular statement – you see I personally don’t believe that “knowledge” itself is power – I believe that it is “What” you do with that knowledge that makes it powerful.
Now that I have gotten that out of the way, let me say this – you need to continue learning, you need to ‘grow’ yourself. You need to research and plan and strategize and develop and you can only do this if you learn about new things, expand your knowledge and understanding.
Remember though that knowledge without the utilization of that knowledge is useless. Just like a thought without action remains a thought – knowledge without the action remains powerless.
2. Generosity
Now generosity is not limited to putting your hand in your pocket – actually if the truth be told, that’s the easy way out. There is generosity of spirit where you share with others, things like your time, your knowledge and your expertise. You may not be giving out money but you may also be giving of yourself.
The truth of the matter is that the more you give the more you get and more especially the more that you give without thought of what you could get – the more you will get, the more you will attract to yourself and the more that you will receive.
Of course that is not to say that you have to give everything away for free – that would certainly not be good business acumen, but if you can lend a helping hand to give some good advice or even just listened and been a sounding board, these please pause for a moment and help out. You will find one day, that when you need help, it will be offered or arrive unexpectedly and in great abundance.
3. Technology – now this one brought a huge big smile to my face – the proverbial ‘technophobe’ that’s me . Technophobe or not, the fact of the matter is that todays’ technology does things faster, more efficiently and more accurately, than we can do things manually. Look at the way manual books were done in the past and how accounting packages now deal with entries, and double entries or how we used to ‘dial’ a number on a landline and nowadays how many of us no longer even have landlines but conduct business and even run our businesses, manage our diaries and communicate with the world on cell phones or tablets or laptops or notebooks.
Nowadays there are gadgets for girls and gadgets for boys – electronic devices that are geared specifically to make life easier. Remember though that ‘easier’ often also means ‘faster’. Be aware of what is new and what’s improved, it doesn’t mean that you have to buy everything that hits the shelves, but at the very least, be aware of what is hitting the shelves and invest in what can be of the most assistance to you.
Next time we will continue to look at some of the other issues that you will need or be aware of to become a successful Entrepreneur.
Nikki is an Internal Auditor and Business Administration Specialist who can be contacted on 083 702 8849 or nikki@viljoenconsulting.co.za or http://www.viljoenconsulting.co.za
Wednesday, October 24, 2012
WORKSHOP:Jhb: 21st November 2012 - Financial Literacy for Non-Financial Entrepreneurs
Financial Literacy for Non-Financial Entrepreneurs – 21st November 2012
Hosted by Viljoen Consulting, Sisibukula & Soweto Hotel
Getting the numbers right can mean the difference between failure or success – understanding how the numbers work and then implementing that knowledge will make a difference to your bottom line.
Accounting is a language used to communicate important information about a business’ financial status and as a small business owner and entrepreneur understanding this language is vital to the financial success of your business. After all, how can you look after your bottom line if you don’t know what it is!
Financial Literacy for Non-Financial Entrepreneurs is a workshop aimed specifically at small business owners and entrepreneurs, at all levels who want to equip themselves with the basics of accounting and understanding the financial aspects of their businesses.
Understanding the language of accounting will empower you to take your business to the next level and to understand and manage the business growth. Ultimately you will be equipped to grow a healthy and sustainable business.
Nico Labuschagne facilitates this workshop. Nico Labuschagne obtained his degree in Internal auditing from the Potchefstroom University based in Vanderbijlpark in 1997. To complete his articles, Nico joined a medium sized auditing firm. Nico then applied to join The South African Institute of Professional Accountants (SAIPA). After being tested and reviewed he was registered as a full member and received his practice number from the institute in 2002.
Like most entrepreneurs, Nico soon became bored with the mundane repetitiveness of corporate life. Nico had also noticed that in most small and medium sized businesses, the owners or and staff carried out the financial business without being equipped with any kind of accounting knowledge or understanding.
Understanding the challenges that face SMME’s and Entrepreneurs, Nico felt the need to empower them and has done so by writing a financial programme for the business man/woman in easy to understand language. The programme aims at a better understanding of how accounting works and its importance as a tool in running a financially healthy and stable business. Accounting principles are demonstrated. Topics like what an income statement and balance sheet are and what to look for in these statements are covered. Entrepreneurs and SMME’s no longer need fear financial data, putting them in a very empowering position. The entrepreneur is in control of the business.
Topics that will be covered in this workshop:
• Understanding the basic concepts of accounting.
• Reading financial statements.
• Analysing the basic elements of a balance sheet.
• Using the evidence in financial statements to make a financial decision.
• Determining financial viability of a project/enterprise.
• How to base decisions on evidence in the balance sheet.
• The financial strengths and weaknesses of an entity are analysed and suggestions are made of ways to improve income and reduce costs.
No prior knowledge of accounting or bookkeeping is necessary for this highly effective but simple to understand workshop that promises to equip you with powerful tools to manage your business on a practical level.
Date: Wednesday 21st November 2012
Venue: Soweto Hotel
Cnr Union Avenue & Main Road
At the Walter Sisulu Square of Dedication
Kliptown
Soweto
Directions: http://www.sowetohotel.co.za/contact.htm
Price: R1195 per delegate (includes breakfast snack/finger lunch/refreshments and course material)
Time: 08.30 AM- 4:00 PM (Registration from 08.00 onwards). Please allow additional travelling time to combat traffic.
RSVP: Please book no later than Friday 16th November 2012. Space is limited therefore bookings will be accepted on a first come first serve basis.
To book your place for Financial Literacy for Non-Financial Entrepreneurs, please contact:
Business Engage ( formerly Women in Finance) delegates please contact Colleen Larsen on colleen@womeninfinance.co.za or 084-353-9865. Paid up Business Engage members get a 10% discount.
Soweto Hotel delegates please contact Lorinda Timmins on 011 527 7300 or sales@sowetohotel.co.za. We are pleased to announce that Soweto Hotel Delegates will also qualify for a 10% discount if booked through Lorinda and this will go to their CSI up-liftment project in Soweto.
Hosted by Viljoen Consulting, Sisibukula & Soweto Hotel
Getting the numbers right can mean the difference between failure or success – understanding how the numbers work and then implementing that knowledge will make a difference to your bottom line.
Accounting is a language used to communicate important information about a business’ financial status and as a small business owner and entrepreneur understanding this language is vital to the financial success of your business. After all, how can you look after your bottom line if you don’t know what it is!
Financial Literacy for Non-Financial Entrepreneurs is a workshop aimed specifically at small business owners and entrepreneurs, at all levels who want to equip themselves with the basics of accounting and understanding the financial aspects of their businesses.
Understanding the language of accounting will empower you to take your business to the next level and to understand and manage the business growth. Ultimately you will be equipped to grow a healthy and sustainable business.
Nico Labuschagne facilitates this workshop. Nico Labuschagne obtained his degree in Internal auditing from the Potchefstroom University based in Vanderbijlpark in 1997. To complete his articles, Nico joined a medium sized auditing firm. Nico then applied to join The South African Institute of Professional Accountants (SAIPA). After being tested and reviewed he was registered as a full member and received his practice number from the institute in 2002.
Like most entrepreneurs, Nico soon became bored with the mundane repetitiveness of corporate life. Nico had also noticed that in most small and medium sized businesses, the owners or and staff carried out the financial business without being equipped with any kind of accounting knowledge or understanding.
Understanding the challenges that face SMME’s and Entrepreneurs, Nico felt the need to empower them and has done so by writing a financial programme for the business man/woman in easy to understand language. The programme aims at a better understanding of how accounting works and its importance as a tool in running a financially healthy and stable business. Accounting principles are demonstrated. Topics like what an income statement and balance sheet are and what to look for in these statements are covered. Entrepreneurs and SMME’s no longer need fear financial data, putting them in a very empowering position. The entrepreneur is in control of the business.
Topics that will be covered in this workshop:
• Understanding the basic concepts of accounting.
• Reading financial statements.
• Analysing the basic elements of a balance sheet.
• Using the evidence in financial statements to make a financial decision.
• Determining financial viability of a project/enterprise.
• How to base decisions on evidence in the balance sheet.
• The financial strengths and weaknesses of an entity are analysed and suggestions are made of ways to improve income and reduce costs.
No prior knowledge of accounting or bookkeeping is necessary for this highly effective but simple to understand workshop that promises to equip you with powerful tools to manage your business on a practical level.
Date: Wednesday 21st November 2012
Venue: Soweto Hotel
Cnr Union Avenue & Main Road
At the Walter Sisulu Square of Dedication
Kliptown
Soweto
Directions: http://www.sowetohotel.co.za/contact.htm
Price: R1195 per delegate (includes breakfast snack/finger lunch/refreshments and course material)
Time: 08.30 AM- 4:00 PM (Registration from 08.00 onwards). Please allow additional travelling time to combat traffic.
RSVP: Please book no later than Friday 16th November 2012. Space is limited therefore bookings will be accepted on a first come first serve basis.
To book your place for Financial Literacy for Non-Financial Entrepreneurs, please contact:
Business Engage ( formerly Women in Finance) delegates please contact Colleen Larsen on colleen@womeninfinance.co.za or 084-353-9865. Paid up Business Engage members get a 10% discount.
Soweto Hotel delegates please contact Lorinda Timmins on 011 527 7300 or sales@sowetohotel.co.za. We are pleased to announce that Soweto Hotel Delegates will also qualify for a 10% discount if booked through Lorinda and this will go to their CSI up-liftment project in Soweto.
Sunday, September 30, 2012
Workshop: Jhb: 24 October 2012: A Basic Practical Guide to Starting a Business
A Basic Practical Guide To Starting A Business – 24th October 2012
Hosted by Viljoen Consulting, Sisibukula, Business Engage (formerly WIF), Jamii and Soweto Hotel.
Getting started in the right direction will ensure a smooth transition from 'wannabe' to business owner and will allow you to focus on what you are good at - you know, getting that product and/or service to market. Making sure that you have everything in place and working correctly, will ensure maximum productivity with minimum effort and will always affect your bottom line. Getting your processes and procedures in place will ensure that your business is built on a strong infrastructure that usually translates into a sustainable business.
The workshop deals with the everyday issues that arise when starting a new business. It will save you time and energy as well as money. Understanding what documents need to be in place and utilizing simple but effective processes will ensure that your workflows run smoothly and effectively. It is about dealing practically with the day to day issues that every business owner has to deal with, without getting bogged down in the quagmire of administration and operational requirements.
A Basic Practical Guide To Starting A Business is broken up into the following main titles below and starts off with the difference between a Sole Proprietor and a Company and how to register the different legislative entities.
- Accounting Records & General
- Banking Accounts
- Receipts and Banking
- Cheque Payments and/or Internet Payments
- Invoices
- Credit Notes
- Bank Reconciliations
- Petty Cash
- Control of Numbered Stationery
- Computerised Accounting
- Staff & HR Issues
- Security/Safety
- Money Laundering
- Filing
- Stock Control
No prior knowledge of Starting a Business is necessary for this highly effective but simple to understand workshop that promises to equip you with powerful tools to register and manage your business on a practical level.
About the Facilitator – Nikki Viljoen
Nikki Viljoen is an Internal Auditor and Business Administration Specialist who has her own company called Viljoen Consulting.
Nikki has in excess of 35 years experience in this field both from a banking and Corporate perspective as well as almost 10 years as an Entrepreneur.
Having seen a huge gap in the SMME market, Nikki started Viljoen Consulting to assist SMME’s to become compliant and to establish controls and processes and to implement structure into the smaller companies to give them greater stability, and to encourage sustainability.
Nikki’s business blog http://www.businessreality.blogspot.com/ or http://www.viljoenconsulting.co.za/ was internationally rated at 8.9 out of a possible 10. This places Nikki 5th in the world in her category. With her blog Nikki shares useful Business and Personal tips with anyone who cares to read it.
Date: Wednesday 24th October 2012
Price: R1 195.00 per delegate (includes breakfast snack/lunch/refreshments and course material) - Remember Standard Bank voucher holders get a 20% discount.
Venue: Soweto Hotel
Cnr Union Ave & Main Road
At the Walter Sisulu Square of Dedication
Soweto
Directions: http://www.sowetohotel.co.za/contact.htm
Time: 08.30 to 3.30/4.00 pm. (Registration from 08.00 onwards). Please allow additional travelling time to combat traffic.
RSVP: no later than Friday 19th October 2012 . Space is limited therefore bookings will be accepted on a first come first serve basis.
Please contact:-
Business Engage ( formerly Women in Finance) delegates please contact Colleen Larsen on colleen@womeninfinance.co.za or 084-353-9865. Remember BE delegates who are members get a 10% discount.
Soweto Hotel delegates please contact Lorinda Timmins on 011 527 7300 or sales@sowetohotel.co.za. We are pleased to announce that Soweto Hotel Delegates will also qualify for a 10% discount if booked through Lorinda and this will go to their CSI up-liftment project in Soweto.
Everyone else please contact Nikki Viljoen on nikki@viljoenconsulting.co.za or 083 702 8849 for booking details.
Be part of a group of Entrepreneurs helping and creating opportunities for other Entrepreneurs.
Hosted by Viljoen Consulting, Sisibukula, Business Engage (formerly WIF), Jamii and Soweto Hotel.
Getting started in the right direction will ensure a smooth transition from 'wannabe' to business owner and will allow you to focus on what you are good at - you know, getting that product and/or service to market. Making sure that you have everything in place and working correctly, will ensure maximum productivity with minimum effort and will always affect your bottom line. Getting your processes and procedures in place will ensure that your business is built on a strong infrastructure that usually translates into a sustainable business.
The workshop deals with the everyday issues that arise when starting a new business. It will save you time and energy as well as money. Understanding what documents need to be in place and utilizing simple but effective processes will ensure that your workflows run smoothly and effectively. It is about dealing practically with the day to day issues that every business owner has to deal with, without getting bogged down in the quagmire of administration and operational requirements.
A Basic Practical Guide To Starting A Business is broken up into the following main titles below and starts off with the difference between a Sole Proprietor and a Company and how to register the different legislative entities.
- Accounting Records & General
- Banking Accounts
- Receipts and Banking
- Cheque Payments and/or Internet Payments
- Invoices
- Credit Notes
- Bank Reconciliations
- Petty Cash
- Control of Numbered Stationery
- Computerised Accounting
- Staff & HR Issues
- Security/Safety
- Money Laundering
- Filing
- Stock Control
No prior knowledge of Starting a Business is necessary for this highly effective but simple to understand workshop that promises to equip you with powerful tools to register and manage your business on a practical level.
About the Facilitator – Nikki Viljoen
Nikki Viljoen is an Internal Auditor and Business Administration Specialist who has her own company called Viljoen Consulting.
Nikki has in excess of 35 years experience in this field both from a banking and Corporate perspective as well as almost 10 years as an Entrepreneur.
Having seen a huge gap in the SMME market, Nikki started Viljoen Consulting to assist SMME’s to become compliant and to establish controls and processes and to implement structure into the smaller companies to give them greater stability, and to encourage sustainability.
Nikki’s business blog http://www.businessreality.blogspot.com/ or http://www.viljoenconsulting.co.za/ was internationally rated at 8.9 out of a possible 10. This places Nikki 5th in the world in her category. With her blog Nikki shares useful Business and Personal tips with anyone who cares to read it.
Date: Wednesday 24th October 2012
Price: R1 195.00 per delegate (includes breakfast snack/lunch/refreshments and course material) - Remember Standard Bank voucher holders get a 20% discount.
Venue: Soweto Hotel
Cnr Union Ave & Main Road
At the Walter Sisulu Square of Dedication
Soweto
Directions: http://www.sowetohotel.co.za/contact.htm
Time: 08.30 to 3.30/4.00 pm. (Registration from 08.00 onwards). Please allow additional travelling time to combat traffic.
RSVP: no later than Friday 19th October 2012 . Space is limited therefore bookings will be accepted on a first come first serve basis.
Please contact:-
Business Engage ( formerly Women in Finance) delegates please contact Colleen Larsen on colleen@womeninfinance.co.za or 084-353-9865. Remember BE delegates who are members get a 10% discount.
Soweto Hotel delegates please contact Lorinda Timmins on 011 527 7300 or sales@sowetohotel.co.za. We are pleased to announce that Soweto Hotel Delegates will also qualify for a 10% discount if booked through Lorinda and this will go to their CSI up-liftment project in Soweto.
Everyone else please contact Nikki Viljoen on nikki@viljoenconsulting.co.za or 083 702 8849 for booking details.
Be part of a group of Entrepreneurs helping and creating opportunities for other Entrepreneurs.
Thursday, June 21, 2012
WORKSHOP: Jhb: How to Write a Business Plan
Workshop Invitation: How To Write A Business Plan – 18 July 2012
Gaster Sharpley, author of “My Small Business” writes “Planning is critical to the success of a business, no matter how small or big the business is. Most Entrepreneurs only put a plan in place when they need to borrow money, however, even a cash based business should plan in order to stimulate and influence growth.”
Writing a successful business plan is the first stepping stone to achieving your goals as a business owner. This task can seem daunting, especially if you are not equipped with the correct knowledge.
Sisibukula in conjunction with the S A German Chamber and Business Engage (formerly Women In Finance) is proud to host a workshop entitled “How to write Business Plan” facilitated by Kevin Foot.
About Kevin Foot
With many years of experience in corporate management and International Trade, Kevin Foot has the insight into the workings of a business that will give your business plan the edge it needs to be successful. As an Associate of the Institute for Independent Business (www.iib.ws) and a registered business broker for Aldes business brokers (www.aldes.co.za) he aims to add value and a wider range of skills and knowledge to SMME’s.
This thorough course will take you through each step of the business plan covering each topic extensively.
Mission and strategies
Sales, marketing and finances
Product and service description
Target Market Profiles, Customers and users
Reviewing the competition
Marketing strategies, plan, projections
Technology and R&D
Operational plans including capital expenditure projections
Funding
Implementation
Join Sisibukula at this essential day long workshop:
Date: Wednesday 18th July 2012
Venue: German Chamber
47 Oxford Road
Forrest Town
Johannesburg
Price: R1 195.00 per delegate includes notes, refreshments, lunch (VAT excl)
RSVP: no later than Friday 13th July 2012. Space is limited therefore bookings will be accepted on a first come first serve basis.
For Booking Please Contact:
SA German Chamber delegates, please contact Bandile Gwebu on 011 486 2775 or marketing@sagts.co.za
Business Engage delegates, please contact Colleen Larsen on 084 353 9865 or colleen@businessengage.co.za
Everyone else please contact Nikki Viljoen on 083 702 8849 or nikki@sisibukula.co.za
Be part of a group of Entrepreneurs helping and creating opportunities for other Entrepreneurs.
Gaster Sharpley, author of “My Small Business” writes “Planning is critical to the success of a business, no matter how small or big the business is. Most Entrepreneurs only put a plan in place when they need to borrow money, however, even a cash based business should plan in order to stimulate and influence growth.”
Writing a successful business plan is the first stepping stone to achieving your goals as a business owner. This task can seem daunting, especially if you are not equipped with the correct knowledge.
Sisibukula in conjunction with the S A German Chamber and Business Engage (formerly Women In Finance) is proud to host a workshop entitled “How to write Business Plan” facilitated by Kevin Foot.
About Kevin Foot
With many years of experience in corporate management and International Trade, Kevin Foot has the insight into the workings of a business that will give your business plan the edge it needs to be successful. As an Associate of the Institute for Independent Business (www.iib.ws) and a registered business broker for Aldes business brokers (www.aldes.co.za) he aims to add value and a wider range of skills and knowledge to SMME’s.
This thorough course will take you through each step of the business plan covering each topic extensively.
Mission and strategies
Sales, marketing and finances
Product and service description
Target Market Profiles, Customers and users
Reviewing the competition
Marketing strategies, plan, projections
Technology and R&D
Operational plans including capital expenditure projections
Funding
Implementation
Join Sisibukula at this essential day long workshop:
Date: Wednesday 18th July 2012
Venue: German Chamber
47 Oxford Road
Forrest Town
Johannesburg
Price: R1 195.00 per delegate includes notes, refreshments, lunch (VAT excl)
RSVP: no later than Friday 13th July 2012. Space is limited therefore bookings will be accepted on a first come first serve basis.
For Booking Please Contact:
SA German Chamber delegates, please contact Bandile Gwebu on 011 486 2775 or marketing@sagts.co.za
Business Engage delegates, please contact Colleen Larsen on 084 353 9865 or colleen@businessengage.co.za
Everyone else please contact Nikki Viljoen on 083 702 8849 or nikki@sisibukula.co.za
Be part of a group of Entrepreneurs helping and creating opportunities for other Entrepreneurs.
Wednesday, April 18, 2012
Workshop: (Jhb) Contracts, Proposals & Tender Documents - The How To
Workshop: (Jhb) Contracts, Proposals & Tender Documents - The How To – 15th May 2012
Brought to you by Viljoen Consulting, Sisibukula, Business Engage (formerly Women In Finance), and the German Chamber
Understanding the 'small print' can often be the difference between signing your life away with no reward and my personal favorite, signing your life away for great rewards. Accessing and completing tenders remains a mysterious area for most small businesses. Learn 'how to' ensure that the contract you sign is fair and with your best interests at heart and learn 'how to' complete and submit a tender so that you can participate in a lucrative sector of business in South Africa.
Using the practical skills that you will learn and understand, here in this powerful one day workshop, will enable you to make the system work for you, instead of you working for the system. This will ensure that you apply for the opportunities that are best suited for you.
Understanding the pitfalls and how to avoid them by understanding your rights as well as your obligations will assist you in getting the right contracts in place and negotiate the best deal for yourself.
This workshop covers:
• Changing your mindset
• What is a contract?
• Who is the author?
• The parties
• Rights & Obligations
• Pre- tender check list
• Understanding the tender
• Restrictions
• Execution of the contract
• Scope and specifications
• Tender and contract conditions
• Starting and finishing
• Financial risk
• Clarifications, clarifications and more clarifications
• Authority
• Pricing
Malcolm Larsen
Malcolm is a Quantity Surveyor by profession. Malcolm has over 25 years worth of experience in submitting proposals for Tenders, contracts and project management of projects up to a value of R250 million. Malcolm is currently engaged as a Small Business and Personal Contract Specialist. Malcolm was also previously a “Fellow of the Institute of Directors”.
Join Sisibukula at this essential day long workshop:
Date: Tuesday 15th May 2012
Venue: German Chamber
47 Oxford Road
Forest Town
Johannesburg
Cost: R1195.00 (includes breakfast snack/finger lunch/refreshments and course material, exclusive of VAT)
Time: 08.30 to 3.30/4.00 pm. (Registration from 08.00 onwards). Please allow additional travelling time to combat traffic.
RSVP: no later than Wednesday 9th May 2012 . Space is limited therefore bookings will be accepted on a first come first serve basis.
Please contact:-
German Chamber delegates please contact Shaan Padayachy at spadayachy@germanchamber.co.zaor 011 486 2775
Business Engage delegates please contact Colleen Larsen at colleen@businessengage.co.za or 084-353-9865.
Everyone else please contact Nikki Viljoen on nikki@viljoenconsulting.co.zaor 083 702 8849 for booking details.
Be part of a group of Entrepreneurs helping and creating opportunities for other Entrepreneurs.
Brought to you by Viljoen Consulting, Sisibukula, Business Engage (formerly Women In Finance), and the German Chamber
Understanding the 'small print' can often be the difference between signing your life away with no reward and my personal favorite, signing your life away for great rewards. Accessing and completing tenders remains a mysterious area for most small businesses. Learn 'how to' ensure that the contract you sign is fair and with your best interests at heart and learn 'how to' complete and submit a tender so that you can participate in a lucrative sector of business in South Africa.
Using the practical skills that you will learn and understand, here in this powerful one day workshop, will enable you to make the system work for you, instead of you working for the system. This will ensure that you apply for the opportunities that are best suited for you.
Understanding the pitfalls and how to avoid them by understanding your rights as well as your obligations will assist you in getting the right contracts in place and negotiate the best deal for yourself.
This workshop covers:
• Changing your mindset
• What is a contract?
• Who is the author?
• The parties
• Rights & Obligations
• Pre- tender check list
• Understanding the tender
• Restrictions
• Execution of the contract
• Scope and specifications
• Tender and contract conditions
• Starting and finishing
• Financial risk
• Clarifications, clarifications and more clarifications
• Authority
• Pricing
Malcolm Larsen
Malcolm is a Quantity Surveyor by profession. Malcolm has over 25 years worth of experience in submitting proposals for Tenders, contracts and project management of projects up to a value of R250 million. Malcolm is currently engaged as a Small Business and Personal Contract Specialist. Malcolm was also previously a “Fellow of the Institute of Directors”.
Join Sisibukula at this essential day long workshop:
Date: Tuesday 15th May 2012
Venue: German Chamber
47 Oxford Road
Forest Town
Johannesburg
Cost: R1195.00 (includes breakfast snack/finger lunch/refreshments and course material, exclusive of VAT)
Time: 08.30 to 3.30/4.00 pm. (Registration from 08.00 onwards). Please allow additional travelling time to combat traffic.
RSVP: no later than Wednesday 9th May 2012 . Space is limited therefore bookings will be accepted on a first come first serve basis.
Please contact:-
German Chamber delegates please contact Shaan Padayachy at spadayachy@germanchamber.co.zaor 011 486 2775
Business Engage delegates please contact Colleen Larsen at colleen@businessengage.co.za or 084-353-9865.
Everyone else please contact Nikki Viljoen on nikki@viljoenconsulting.co.zaor 083 702 8849 for booking details.
Be part of a group of Entrepreneurs helping and creating opportunities for other Entrepreneurs.
Wednesday, April 11, 2012
BLOGGING TIPS - Where Else to Look for Ideas - Part 2
BLOGGING TIPS – Where Else to look for Ideas – Part 2
By Nikki Viljoen – Viljoen Consulting CC April 2012
Last time we looked at using Celebrities and their causes or keeping a journal for inspiration for ideas for articles of interest that pertain to your particular passion. Today we will have a look one more.
Gestures
How about that for a common daily occurrence? We all use gestures in our daily communication. Usually we use them in conjunction with our speech, but often gestures are an alternative form of communication – when you can’t find the right words. More often than not, when you are a visual person like I am, the gesture can make more of an impact that the written or spoken words themselves.
Let me explain. I mentor several individuals, one of them is quite an artistic person who operates in the entertainment arena. Let’s call her Susan.
Susan is looking to embark on a journey of her own into the world of business. She is bright, articulate and open to ideas and absorbs information at a rapid rate. At the moment, Susan’s greatest challenge is taking all the ideas and discarding what she doesn’t need and ‘parking’ what she does. Her greatest fear is that she doesn’t have enough time and enough of ‘her’ as a resource to accomplish all that she perceives she needs to get done.
I explained to Susan how to ‘unpack’ things so that they become ‘bite sized’ chunks that can be easily dealt with and we also chatted about the art of delegation and outsourcing. You see Susan doesn’t have to do anything other than give the project her name and put in an occasional appearance.
As Susan ‘got it’ and realized that she had been focusing on the wrong issues, she lifted her hands to the center of her forehead and made a motion like someone, whose face has been pressed up close to a curtain and who was now opening that curtain, curiously, to peek out into the wild world beyond. This simple gesture had a profound effect on me and the visual had far more punch than any written or verbal explanation. You see I had opened her mind to other possibilities.
Think about the gestures that you make to add value to your words and be aware of the gestures of those that you talk to – all could be used as or in the topic of your next blog.
Next time we have a look at some more ideas to keep those blogs flowing.
Nikki is an Internal Auditor and Business Administration Specialist who can be contacted on 083 702 8849 or nikki@viljoenconsulting.co.za or http://www.viljoenconsulting.co.za
Tuesday, March 20, 2012
BUSINESS TIPS - From Employee to Entrepreneur - Part 2
BUSINESS TIPS – From Employee to Entrepreneur – Part 2
By Nikki Viljoen – Viljoen Consulting CC – March 2012
Last time we looked at some of the basic differences between an employee and an entrepreneur.
Now let’s have a look at some of the issues that you will have to explore and questions that you will have to ask yourself and answer honestly as you travel on your path to becoming a successful entrepreneur.
1. Purpose
What is your purpose? I have no doubt that on some level we all understand that we are not only here on this planet called earth, merely to survive during our time here. We all have a purpose in life (whether we actually know what it is or not) and knowing what that purpose is and aligning it to what we want to do, will ensure that we achieve what we want to with a minimum of fuss and bother.
Understanding our purpose and aligning it to what we do will also ensure that we are able to live the best life that we can and become all that we are capable of being.
No one ‘life purpose’ is better or worse than another and our own success will be attained by being all that we can be rather than all that others think we should be.
2. People
Like it or not we are all here to serve people. Whether those people are our customers or our staff or our suppliers or our families, the fact of the matter is that we all need to serve and be served.
We are no better than those that serve than we are less than those that we serve. The more we serve, the greater our reward will be and the greater we will become as individuals.
I’ll say it again – we serve! Get your head around it, get used to it, get good at it and get on with it.
3. Personal Footprint
Let’s face it – there are all kinds of characters in the world of business. Some are grumpy, some are sunny, some are introvert and some are extrovert. The point that I am trying to make is that your success, as an entrepreneur is not dependent upon that particular part of yourself. Your success is dependent upon your credibility as an individual. It’s dependent upon whether you can deliver and/or whether you are honest in your dealings with people. It is dependent upon who you are intrinsically as a person.
Let me ask you this question (and please answer yourselves honestly), if you were in the market of looking for a mentor – someone you would look up to or aspire to be – would you look at yourself as being that person? If your honest answer to that is “NO”, well I guess that you know what your personal footprint will be.
Next time we will have a look at some more of the issues that you as an entrepreneur should be looking at.
Nikki is an Internal Auditor and Business Administration Specialist who can be contacted on 083 702 8849 or nikki@viljoenconsulting.co.za or http://www.viljoenconsulting.co.za
By Nikki Viljoen – Viljoen Consulting CC – March 2012
Last time we looked at some of the basic differences between an employee and an entrepreneur.
Now let’s have a look at some of the issues that you will have to explore and questions that you will have to ask yourself and answer honestly as you travel on your path to becoming a successful entrepreneur.
1. Purpose
What is your purpose? I have no doubt that on some level we all understand that we are not only here on this planet called earth, merely to survive during our time here. We all have a purpose in life (whether we actually know what it is or not) and knowing what that purpose is and aligning it to what we want to do, will ensure that we achieve what we want to with a minimum of fuss and bother.
Understanding our purpose and aligning it to what we do will also ensure that we are able to live the best life that we can and become all that we are capable of being.
No one ‘life purpose’ is better or worse than another and our own success will be attained by being all that we can be rather than all that others think we should be.
2. People
Like it or not we are all here to serve people. Whether those people are our customers or our staff or our suppliers or our families, the fact of the matter is that we all need to serve and be served.
We are no better than those that serve than we are less than those that we serve. The more we serve, the greater our reward will be and the greater we will become as individuals.
I’ll say it again – we serve! Get your head around it, get used to it, get good at it and get on with it.
3. Personal Footprint
Let’s face it – there are all kinds of characters in the world of business. Some are grumpy, some are sunny, some are introvert and some are extrovert. The point that I am trying to make is that your success, as an entrepreneur is not dependent upon that particular part of yourself. Your success is dependent upon your credibility as an individual. It’s dependent upon whether you can deliver and/or whether you are honest in your dealings with people. It is dependent upon who you are intrinsically as a person.
Let me ask you this question (and please answer yourselves honestly), if you were in the market of looking for a mentor – someone you would look up to or aspire to be – would you look at yourself as being that person? If your honest answer to that is “NO”, well I guess that you know what your personal footprint will be.
Next time we will have a look at some more of the issues that you as an entrepreneur should be looking at.
Nikki is an Internal Auditor and Business Administration Specialist who can be contacted on 083 702 8849 or nikki@viljoenconsulting.co.za or http://www.viljoenconsulting.co.za
Monday, March 12, 2012
MOTIVATION - What is Your Life Purpose
MOTIVATION – What is Your Life Purpose?
By Nikki Viljoen of N Viljoen Consulting CC – March 2012
Jack Canfield says “when you follow purpose, the people, resources and opportunities you need naturally gravitate toward you.”
This is pretty much along the lines of “when you are ready to learn, the teacher will appear” and greatly in line with my beliefs.
I have often noticed that as I have made a decision about something that the people that I need or the skills that I need in order to make that decision a reality, suddenly arrives on my radar. For example when I had made the decision to update and modernize my logo, I suddenly met or was introduced to a whole bunch of creative people who specialized in that sort of thing.
When I was wanting to find people to write and facilitate some of the workshops that I hold specifically for entrepreneurs, I was suddenly surrounded by teachers and writers and entrepreneurs, who are specialists in their own right.
When I wanted to secure recurring income instead of scrambling for new clients each month, I was approached by several corporates for project work that will secure monthly recurring income. How cool is that?
Here’s the thing though, in order to manifest or attract what you need you first have to believe in what you are wanting to do or achieve (even if it is only on a sub-conscious level), you have to believe in yourself and you have to believe in your dream. Once you believe in your dream you still have to start “living” it and as you do that your energy will attract what you need.
I know what I believe – do you?
Nikki is an Internal Auditor and Business Administration Specialist who can be contacted on 083 702 8849 or nikki@viljoenconsulting.co.za or http://www.viljoenconsulting.co.za
By Nikki Viljoen of N Viljoen Consulting CC – March 2012
Jack Canfield says “when you follow purpose, the people, resources and opportunities you need naturally gravitate toward you.”
This is pretty much along the lines of “when you are ready to learn, the teacher will appear” and greatly in line with my beliefs.
I have often noticed that as I have made a decision about something that the people that I need or the skills that I need in order to make that decision a reality, suddenly arrives on my radar. For example when I had made the decision to update and modernize my logo, I suddenly met or was introduced to a whole bunch of creative people who specialized in that sort of thing.
When I was wanting to find people to write and facilitate some of the workshops that I hold specifically for entrepreneurs, I was suddenly surrounded by teachers and writers and entrepreneurs, who are specialists in their own right.
When I wanted to secure recurring income instead of scrambling for new clients each month, I was approached by several corporates for project work that will secure monthly recurring income. How cool is that?
Here’s the thing though, in order to manifest or attract what you need you first have to believe in what you are wanting to do or achieve (even if it is only on a sub-conscious level), you have to believe in yourself and you have to believe in your dream. Once you believe in your dream you still have to start “living” it and as you do that your energy will attract what you need.
I know what I believe – do you?
Nikki is an Internal Auditor and Business Administration Specialist who can be contacted on 083 702 8849 or nikki@viljoenconsulting.co.za or http://www.viljoenconsulting.co.za
Tuesday, February 07, 2012
BUSINESS TIPS - From Employee to Entrepreneur - Part 1
BUSINESS TIPS – From Employee to Entrepreneur – Part 1
By Nikki Viljoen – Viljoen Consulting CC – February 2012
I have, of late, been mentoring several young ladies who are currently employed, but who dream of owning their own businesses. The more I talk to them, the more I become aware of the huge mind shift change that has to take place. And this is how this particular series was born.
Firstly, I would like to explore some of the differences between an employee and an entrepreneur – just so that we can all understand the basic differences and understand what we are getting ourselves into.
1. An employee is paid to work, they are paid, often irrespective of whether they put in a full days work or not. They are paid irrespective of whether they have given 100% effort or done ‘just enough to get by. An entrepreneur pays others to work and often works for free themselves. Entrepreneurs pay their staff and the bills first and then if there is anything left over they get to pay themselves. This is particularly true when they are starting out. They are passionate about the product and/or service that they are providing and need to consistently give 100% (or more) effort into what they are doing in order to build the brand and the business.
2. Employees are managed. They have someone that they report into, there is always someone else who is ultimately responsible for what they do (or don’t do as the case may be). Entrepreneurs manage others and themselves. That means that ‘the buck stops’ with them and they are responsible for everything that happens at the end of the day.
3. Employees have a specified ‘end of day’ time. Irrespective of whether they have an employment contract or letter of employment, the number of hours that they work is governed by the BCEA (Basic Conditions of Employment Act) and they cannot be forced to work overtime unless they have agreed to do so in writing. An entrepreneur has no specific closing time – they often work long grueling hours and even through the night, to meet deadlines and get the work out.
4. Employees are only responsible for developing themselves, provided of course that they want to grow or improve themselves – many have no interest in this at all. Entrepreneurs, on the other hand not only develop themselves (and that is an ongoing challenge), but they are also responsible for developing their staff. Actually, if the truth be told, you will find that entrepreneurs try and develop everyone that they come into contact with.
I am sure that you can see from the few points that I have highlighted that the list could very well be endless. The point that I am trying to make however, is that the mindset is very different. It has to be!
This of course means that if you are wanting to start your own business and do your own thing, you have to step up to the plate and stop thinking like an employee and start thinking like an entrepreneur.
Next time we will have a look at some of the issues that you have to look at, understand and more often than not, follow.
Nikki is an Internal Auditor and Business Administration Specialist who can be contacted on 083 702 8849 or nikki@viljoenconsulting.co.za or http://www.viljoenconsulting.co.za
By Nikki Viljoen – Viljoen Consulting CC – February 2012
I have, of late, been mentoring several young ladies who are currently employed, but who dream of owning their own businesses. The more I talk to them, the more I become aware of the huge mind shift change that has to take place. And this is how this particular series was born.
Firstly, I would like to explore some of the differences between an employee and an entrepreneur – just so that we can all understand the basic differences and understand what we are getting ourselves into.
1. An employee is paid to work, they are paid, often irrespective of whether they put in a full days work or not. They are paid irrespective of whether they have given 100% effort or done ‘just enough to get by. An entrepreneur pays others to work and often works for free themselves. Entrepreneurs pay their staff and the bills first and then if there is anything left over they get to pay themselves. This is particularly true when they are starting out. They are passionate about the product and/or service that they are providing and need to consistently give 100% (or more) effort into what they are doing in order to build the brand and the business.
2. Employees are managed. They have someone that they report into, there is always someone else who is ultimately responsible for what they do (or don’t do as the case may be). Entrepreneurs manage others and themselves. That means that ‘the buck stops’ with them and they are responsible for everything that happens at the end of the day.
3. Employees have a specified ‘end of day’ time. Irrespective of whether they have an employment contract or letter of employment, the number of hours that they work is governed by the BCEA (Basic Conditions of Employment Act) and they cannot be forced to work overtime unless they have agreed to do so in writing. An entrepreneur has no specific closing time – they often work long grueling hours and even through the night, to meet deadlines and get the work out.
4. Employees are only responsible for developing themselves, provided of course that they want to grow or improve themselves – many have no interest in this at all. Entrepreneurs, on the other hand not only develop themselves (and that is an ongoing challenge), but they are also responsible for developing their staff. Actually, if the truth be told, you will find that entrepreneurs try and develop everyone that they come into contact with.
I am sure that you can see from the few points that I have highlighted that the list could very well be endless. The point that I am trying to make however, is that the mindset is very different. It has to be!
This of course means that if you are wanting to start your own business and do your own thing, you have to step up to the plate and stop thinking like an employee and start thinking like an entrepreneur.
Next time we will have a look at some of the issues that you have to look at, understand and more often than not, follow.
Nikki is an Internal Auditor and Business Administration Specialist who can be contacted on 083 702 8849 or nikki@viljoenconsulting.co.za or http://www.viljoenconsulting.co.za
Monday, February 06, 2012
MOTIVATION - What Determines Your Destiny
MOTIVATION – What Determines Your Destiny
By Nikki Viljoen of N Viljoen Consulting CC – February 2012
“It’s choice – not chance that determines your destiny” says Jean Nidetch.
It seems that I am on the warpath again! It’s the whole thing about accountability and responsibility for the consequences of our choices and actions or non-actions.
There is this whole drive around education at the moment and like most people that I talk to – I get it! I agree with it and quite frankly, I am on board. Education is important and without it the youngsters of today are really going to battle.
At the moment though, there is this radio ad playing and despite all the good intentions, it gives the perception that the kid wasn’t ‘given a chance to get an education”.
To be fair, I haven’t heard the whole advert, but the bit that I have heard and that I keep hearing, got my blood boiling.
This kid is talking about how he went to a good school, but cut classes and started gambling and drinking when he should have been at school. He tells how he didn’t listen to the teachers and educators and therefore ‘didn’t have a chance to complete his education”. And yes, I have quoted it correctly. I have heard that bit of the ad several times over and that is exactly what he said.
What does he mean he “didn’t have a chance to complete his education”? If he went to such a good school, of course he had every “chance” that his affluent parents could give him. It was his “choice” not to complete his education.
He was unable to complete his education because of the bad choices that he made. He chose to go drinking and gambling and he should take responsibility for those choices. He doesn’t though and that’s just not the message that we should be sending out. What’s with that?
Again, I understand that the “intention” is great. It highlights the importance of getting a good education – but for me it falls very short on accepting responsibility and accountability for our actions and that is not a good thing.
It is very important for us to understand that our choices – good or bad – all carry consequences and that those consequences will affect our lives for the rest of our time on this planet, whether we actually accept them and own up to them or not.
This chap who “did not have a chance to finish his education” because of his choice (and clearly according to the ad), does not choose to complete his education now, (well that is now the perception that I have). The message sounds like he will therefore never have an opportunity to fulfill his potential or live his dream and the consequence of that is that we (as taxpayers) will continue to support him in one way or another.
Sadly, that is how this ad has been portrayed – well to me anyway.
More sadly still is that it is not portrayed in any way, that by making another choice now, a more positive choice, like going back to school or taking classes, he can correct his past and look forward to a brighter future.
You see, the fact of the matter is that we are not limited to only one choice and we certainly don’t only have one chance!
We can have as many choices as we have thoughts, but it is up to us to make the right choice and then action it.
Through my choices, I make my own chances!
Nikki is an Internal Auditor and Business Administration Specialist who can be contacted on 083 702 8849 or nikki@viljoenconsulting.co.za or http://www.viljoenconsulting.co.za
By Nikki Viljoen of N Viljoen Consulting CC – February 2012
“It’s choice – not chance that determines your destiny” says Jean Nidetch.
It seems that I am on the warpath again! It’s the whole thing about accountability and responsibility for the consequences of our choices and actions or non-actions.
There is this whole drive around education at the moment and like most people that I talk to – I get it! I agree with it and quite frankly, I am on board. Education is important and without it the youngsters of today are really going to battle.
At the moment though, there is this radio ad playing and despite all the good intentions, it gives the perception that the kid wasn’t ‘given a chance to get an education”.
To be fair, I haven’t heard the whole advert, but the bit that I have heard and that I keep hearing, got my blood boiling.
This kid is talking about how he went to a good school, but cut classes and started gambling and drinking when he should have been at school. He tells how he didn’t listen to the teachers and educators and therefore ‘didn’t have a chance to complete his education”. And yes, I have quoted it correctly. I have heard that bit of the ad several times over and that is exactly what he said.
What does he mean he “didn’t have a chance to complete his education”? If he went to such a good school, of course he had every “chance” that his affluent parents could give him. It was his “choice” not to complete his education.
He was unable to complete his education because of the bad choices that he made. He chose to go drinking and gambling and he should take responsibility for those choices. He doesn’t though and that’s just not the message that we should be sending out. What’s with that?
Again, I understand that the “intention” is great. It highlights the importance of getting a good education – but for me it falls very short on accepting responsibility and accountability for our actions and that is not a good thing.
It is very important for us to understand that our choices – good or bad – all carry consequences and that those consequences will affect our lives for the rest of our time on this planet, whether we actually accept them and own up to them or not.
This chap who “did not have a chance to finish his education” because of his choice (and clearly according to the ad), does not choose to complete his education now, (well that is now the perception that I have). The message sounds like he will therefore never have an opportunity to fulfill his potential or live his dream and the consequence of that is that we (as taxpayers) will continue to support him in one way or another.
Sadly, that is how this ad has been portrayed – well to me anyway.
More sadly still is that it is not portrayed in any way, that by making another choice now, a more positive choice, like going back to school or taking classes, he can correct his past and look forward to a brighter future.
You see, the fact of the matter is that we are not limited to only one choice and we certainly don’t only have one chance!
We can have as many choices as we have thoughts, but it is up to us to make the right choice and then action it.
Through my choices, I make my own chances!
Nikki is an Internal Auditor and Business Administration Specialist who can be contacted on 083 702 8849 or nikki@viljoenconsulting.co.za or http://www.viljoenconsulting.co.za
Friday, February 03, 2012
HR - Getting the Status Right
HR – Getting the Status Right
By Nikki Viljoen of Viljoen Consulting CC , January 2012
Many small business owners are not sure of the correct terminology to use when employing staff, that are not employed on a permanent basis and with the new labour laws, this can and will become problematical. So let’s get the definitions correct to avoid any nasty nightmares.
Temp
A “temp” is a person who is employed on a temporary basis, usually to ‘fill in’ when for example, an employee is on leave or on maternity leave or sick leave. They are often (but not always) employed by a Labour Broker. They can also be employed over a busy or seasonal period, such as Christmas or even for a specific task such as a stock take.
A ‘temp’ is not someone who you employ on a contract for 3 months and then you renew that contract for another 3 months and then another 3 months and so on. Doing that is against the law and will ultimately land you in hot water.
Understand too, that even a temp qualifies for leave pay, sick leave and even overtime in terms of BCEA (Basic Conditions of Employment Act). The Act (Section 20 (b)) stipulates that annual leave accumulates ‘at the rate of 1 day for every 17 worked and that during the first 6 months of employment, sick leave accumulates at the rate of 1 day for every 26 days worked’ (section 22 (3)).
A ‘temp’ is also entitled to be paid for working public holidays, irrespective of whether the contract states that they are to be paid only for the hours that they work.
The Independent Contractor
An ‘independent Contractor’ is not someone who works for you all the time and to whom you give a contract of work. It is someone who comes in and does a specific job for a specific fee for a specific time. An ‘independent contractor’ is someone like the painter that you have brought in to paint the offices. He gives you a quote, you accept it (or not), he purchases the paint, brings in the ladders and/or equipment and paints the place out – cleans up (hopefully) and issues you with the bill, which you pay. That is the end of that. They are therefore essentially a service provider or supplier.
Therefore an independent contractor is someone who:-
- Runs his own business
- Should be registered as a provisional tax payer
- Could be registered as a VAT vendor
- Will work his own hours
- Will have his own equipment/machinery
- Can work or do work for more than one client at a time
- Will invoice the employer (client) either at the end of the month or alternatively once the job has been completed.
- The employer (client) will not have to worry about the usual HR stuff such as (but not limited to) deducting PAYE or UIF or SDL or payment of 13th bonus cheques etc.
So, when you ‘hire’ someone from a Labour Broker, you need to understand that they are not an ‘independent contractor’ as they do not fall under any of the above requirements.
The Fixed Term Contract
A ‘fixed term contract’ is one that usually has an “end” date or alternatively is for a specific project.
Because of the word “fixed”, should the contract not be completed on the due date, technically speaking the contract should be re-entered into with the new termination date.
A 'fixed term contract’ is not a contract that can be extended and then extended and then extended again.
I trust that now all of your employees and/or contractors will be given the correct contracts.
Nikki is an Internal Auditor and Business Administration Specialist who can be contacted on 083 702 8849 or nikki@viljoenconsulting.co.za or http://www.viljoenconsulting.co.za
By Nikki Viljoen of Viljoen Consulting CC , January 2012
Many small business owners are not sure of the correct terminology to use when employing staff, that are not employed on a permanent basis and with the new labour laws, this can and will become problematical. So let’s get the definitions correct to avoid any nasty nightmares.
Temp
A “temp” is a person who is employed on a temporary basis, usually to ‘fill in’ when for example, an employee is on leave or on maternity leave or sick leave. They are often (but not always) employed by a Labour Broker. They can also be employed over a busy or seasonal period, such as Christmas or even for a specific task such as a stock take.
A ‘temp’ is not someone who you employ on a contract for 3 months and then you renew that contract for another 3 months and then another 3 months and so on. Doing that is against the law and will ultimately land you in hot water.
Understand too, that even a temp qualifies for leave pay, sick leave and even overtime in terms of BCEA (Basic Conditions of Employment Act). The Act (Section 20 (b)) stipulates that annual leave accumulates ‘at the rate of 1 day for every 17 worked and that during the first 6 months of employment, sick leave accumulates at the rate of 1 day for every 26 days worked’ (section 22 (3)).
A ‘temp’ is also entitled to be paid for working public holidays, irrespective of whether the contract states that they are to be paid only for the hours that they work.
The Independent Contractor
An ‘independent Contractor’ is not someone who works for you all the time and to whom you give a contract of work. It is someone who comes in and does a specific job for a specific fee for a specific time. An ‘independent contractor’ is someone like the painter that you have brought in to paint the offices. He gives you a quote, you accept it (or not), he purchases the paint, brings in the ladders and/or equipment and paints the place out – cleans up (hopefully) and issues you with the bill, which you pay. That is the end of that. They are therefore essentially a service provider or supplier.
Therefore an independent contractor is someone who:-
- Runs his own business
- Should be registered as a provisional tax payer
- Could be registered as a VAT vendor
- Will work his own hours
- Will have his own equipment/machinery
- Can work or do work for more than one client at a time
- Will invoice the employer (client) either at the end of the month or alternatively once the job has been completed.
- The employer (client) will not have to worry about the usual HR stuff such as (but not limited to) deducting PAYE or UIF or SDL or payment of 13th bonus cheques etc.
So, when you ‘hire’ someone from a Labour Broker, you need to understand that they are not an ‘independent contractor’ as they do not fall under any of the above requirements.
The Fixed Term Contract
A ‘fixed term contract’ is one that usually has an “end” date or alternatively is for a specific project.
Because of the word “fixed”, should the contract not be completed on the due date, technically speaking the contract should be re-entered into with the new termination date.
A 'fixed term contract’ is not a contract that can be extended and then extended and then extended again.
I trust that now all of your employees and/or contractors will be given the correct contracts.
Nikki is an Internal Auditor and Business Administration Specialist who can be contacted on 083 702 8849 or nikki@viljoenconsulting.co.za or http://www.viljoenconsulting.co.za
Monday, January 30, 2012
WORKSHOP : JOHANNESBURG : A Basic Practical Guide to Starting a Business
WORKSHOP: JHB GAUTENG: A Basic Practical Guide to Starting a Business - 22 February 2012
Getting started in the right direction will ensure a smooth transition from 'wannabe' to business owner and will allow you to focus on what you are good at - you know, getting that product and/or service to market. Ensuring that you have everything in place and working correctly, will ensure maximum productivity with minimum effort and will always affect your bottom line. Getting your processes and procedures in place will ensure that your business is built on a strong infrastructure that usually translates into a sustainable business.
The workshop deals with the everyday issues that arise when starting a new business. It saves time and energy as well as money. Time in that you don’t have to spend time in queue’s trying to get the correct documentation, or doing research on the Internet or anywhere else for that matter, trying to find out what you have to do and where you have to go in order to do it.
A Basic Practical Guide To Starting A Business is broken up into the following main titles below and starts off with the difference between a Sole Proprietor, a Close Corporation and a Company and how to register each of these entities.
- Accounting Records & General
- Banking Accounts
- Receipts and Banking
- Cheque Payments and/or Internet Payments
- Invoices
- Credit Notes
- Bank Reconciliations
- Petty Cash
- Control of Numbered Stationery
- Computerised Accounting
- Staff & HR Issues
- Security/Safety
- Money Laundering
- Filing
- Stock Control
No prior knowledge of Starting A Business is necessary for this highly effective but simple to understand workshop that promises to equip you with powerful tools to register and manage your business on a practical level.
About the Facilitator – Nikki Viljoen
Nikki Viljoen is an Internal Auditor and Business Administration Specialist who has her own company called Viljoen Consulting.
Nikki has in excess of 30 years experience in this field both from a banking perspective as well as from a Corporate perspective.
Having seen a huge gap in the SMME market, Nikki started Viljoen Consulting to assist SMME’s to become compliant and to establish controls and processes and to implement structure into the smaller companies to give them greater stability, and to encourage sustainability.
Nikki’s business blog http://www.businessreality.blogspot.com/ or http://www.viljoenconsulting.co.za/ was recently internationally rated at 8.9 out of a possible 10. This places Nikki 5th in the world in her category. With her blog Nikki shares useful Business and Personal tips with anyone who cares to read it.
Date: Wednesday 22nd February 2012
Price: R1 195.00 per delegate (includes breakfast/lunch/refreshments and course material)
Venue: German Chamber
47 Oxford Road
Forrest Town
Johannesburg
Time: 08.30 to 3.30/4.00 pm. (Registration from 08.00 onwards). Please allow additional travelling time to combat traffic.
RSVP: no later than Monday 20th February 2012 . Space is limited therefore bookings will be accepted on a first come first serve basis.
Please contact:-
German Chamber delegates please contact Shaan Padayachy on 011 486 2775 or spadayachy@germanchamber.co.za
Business Engage ( formerly Women in Finance) delegates please contact Colleen Larsen on colleen@womeninfinance.co.za or 084-353-9865.
Everyone else please contact Nikki Viljoen on nikki@viljoenconsulting.co.za or 083 702 8849 for booking details.
Getting started in the right direction will ensure a smooth transition from 'wannabe' to business owner and will allow you to focus on what you are good at - you know, getting that product and/or service to market. Ensuring that you have everything in place and working correctly, will ensure maximum productivity with minimum effort and will always affect your bottom line. Getting your processes and procedures in place will ensure that your business is built on a strong infrastructure that usually translates into a sustainable business.
The workshop deals with the everyday issues that arise when starting a new business. It saves time and energy as well as money. Time in that you don’t have to spend time in queue’s trying to get the correct documentation, or doing research on the Internet or anywhere else for that matter, trying to find out what you have to do and where you have to go in order to do it.
A Basic Practical Guide To Starting A Business is broken up into the following main titles below and starts off with the difference between a Sole Proprietor, a Close Corporation and a Company and how to register each of these entities.
- Accounting Records & General
- Banking Accounts
- Receipts and Banking
- Cheque Payments and/or Internet Payments
- Invoices
- Credit Notes
- Bank Reconciliations
- Petty Cash
- Control of Numbered Stationery
- Computerised Accounting
- Staff & HR Issues
- Security/Safety
- Money Laundering
- Filing
- Stock Control
No prior knowledge of Starting A Business is necessary for this highly effective but simple to understand workshop that promises to equip you with powerful tools to register and manage your business on a practical level.
About the Facilitator – Nikki Viljoen
Nikki Viljoen is an Internal Auditor and Business Administration Specialist who has her own company called Viljoen Consulting.
Nikki has in excess of 30 years experience in this field both from a banking perspective as well as from a Corporate perspective.
Having seen a huge gap in the SMME market, Nikki started Viljoen Consulting to assist SMME’s to become compliant and to establish controls and processes and to implement structure into the smaller companies to give them greater stability, and to encourage sustainability.
Nikki’s business blog http://www.businessreality.blogspot.com/ or http://www.viljoenconsulting.co.za/ was recently internationally rated at 8.9 out of a possible 10. This places Nikki 5th in the world in her category. With her blog Nikki shares useful Business and Personal tips with anyone who cares to read it.
Date: Wednesday 22nd February 2012
Price: R1 195.00 per delegate (includes breakfast/lunch/refreshments and course material)
Venue: German Chamber
47 Oxford Road
Forrest Town
Johannesburg
Time: 08.30 to 3.30/4.00 pm. (Registration from 08.00 onwards). Please allow additional travelling time to combat traffic.
RSVP: no later than Monday 20th February 2012 . Space is limited therefore bookings will be accepted on a first come first serve basis.
Please contact:-
German Chamber delegates please contact Shaan Padayachy on 011 486 2775 or spadayachy@germanchamber.co.za
Business Engage ( formerly Women in Finance) delegates please contact Colleen Larsen on colleen@womeninfinance.co.za or 084-353-9865.
Everyone else please contact Nikki Viljoen on nikki@viljoenconsulting.co.za or 083 702 8849 for booking details.
Thursday, January 26, 2012
EARLY WARNING - Legal Notices - Amendments
EARLY WARNING
Legal Notices - Amendments
By Nikki Viljoen – Viljoen Consulting January 2011.
I got this information directly off an AA Newsletter. It says (sic):
The National Road Traffic Regulations have been amended.
The amendment is in Government Gazette 33796, Notice number 1113 published on 25 November 2010. It is called the Seventeenth Amendment and came into force on publication. A few of the amendments are listed for your information:
• New motor vehicles registered after 1 August 2010 must have number plates that are fitted with pop rivets or screws. If it cannot be fitted to the vehicle it must be fitted to a bracket that complies with SANS 973.
• As of 1 February 2011 persons who obtain driving licences for a code C, C1, EC or EC1 driving licence will not be allowed to drive a motor vehicle that requires a code B or code EB licence (in old terms – a person with a code 10, 11, 13 or 14 licence cannot drive a vehicle for which you need a code 08 licence). This will only apply to new licence holders.
• Foreign licences are accepted in South Africa if the person got the licence while he was not in SA for a period longer than 3 months. Foreign licences are valid in SA until it expires in the country of issue but not for longer than 5 years after the person got permanent residence in SA
• Directional Stability Control Devices for mini and midibuses are introduced through a certification process that forms part of the roadworthy test. It applies to all mini and midibuses and not only newly manufactured vehicles.
• Left-hand drive steered vehicles: Legality is clarified - the owner of such a vehicle may, if the vehicle was licensed in his name before 23 July 2004, sell the vehicle and the new owner may licence it.
• An amendment to regulation 332 was published and lists the evidential breath testers that may be used to collect evidential breath samples and the certificate issued by the manufacturer or supplier may be used as evidence in cases by the mere production thereof.
• Management representatives of testing stations are limited to testing 150 motor vehicles per month.
Nikki is an Internal Auditor and Business Administration Specialist who can be contacted on 083 702 8849 or nikki@viljoenconsulting.co.za or http://www.viljoenconsulting.co.za
Legal Notices - Amendments
By Nikki Viljoen – Viljoen Consulting January 2011.
I got this information directly off an AA Newsletter. It says (sic):
The National Road Traffic Regulations have been amended.
The amendment is in Government Gazette 33796, Notice number 1113 published on 25 November 2010. It is called the Seventeenth Amendment and came into force on publication. A few of the amendments are listed for your information:
• New motor vehicles registered after 1 August 2010 must have number plates that are fitted with pop rivets or screws. If it cannot be fitted to the vehicle it must be fitted to a bracket that complies with SANS 973.
• As of 1 February 2011 persons who obtain driving licences for a code C, C1, EC or EC1 driving licence will not be allowed to drive a motor vehicle that requires a code B or code EB licence (in old terms – a person with a code 10, 11, 13 or 14 licence cannot drive a vehicle for which you need a code 08 licence). This will only apply to new licence holders.
• Foreign licences are accepted in South Africa if the person got the licence while he was not in SA for a period longer than 3 months. Foreign licences are valid in SA until it expires in the country of issue but not for longer than 5 years after the person got permanent residence in SA
• Directional Stability Control Devices for mini and midibuses are introduced through a certification process that forms part of the roadworthy test. It applies to all mini and midibuses and not only newly manufactured vehicles.
• Left-hand drive steered vehicles: Legality is clarified - the owner of such a vehicle may, if the vehicle was licensed in his name before 23 July 2004, sell the vehicle and the new owner may licence it.
• An amendment to regulation 332 was published and lists the evidential breath testers that may be used to collect evidential breath samples and the certificate issued by the manufacturer or supplier may be used as evidence in cases by the mere production thereof.
• Management representatives of testing stations are limited to testing 150 motor vehicles per month.
Nikki is an Internal Auditor and Business Administration Specialist who can be contacted on 083 702 8849 or nikki@viljoenconsulting.co.za or http://www.viljoenconsulting.co.za
Wednesday, January 25, 2012
BLOGGING TIPS - Where to Look for Ideas - Part 1
BLOGGING TIPS – Where Else to look for Ideas – Part 1
By Nikki Viljoen – Viljoen Consulting CC January 2012
So last week we had a look at just how easy it is to turn everyday experiences into ideas for articles. Today I am going to give you some more examples of where to look for inspiration.
Using Celebrities & their Causes
We all have our favorite celebrities and many individuals avidly follow what their favorite celebrities are doing and getting up to. Celebrities also often use their status to highlight their pet projects – pretty much like Angelina Jolie uses her name to advance her projects and her position as a UN Ambassador or Al Gore who highlights Global Warming.
Using my friend Jacques the gardener again, his ideal celebrity to use to promote his business “Grow your own food” to highlight how we can all feed ourselves as well as grow our own little sustainable food businesses, would be someone like Annie Lennox or Cameron Diaz or Leonardo de Caprio, who are all very outspoken about our carbon footprints and issues around hunger and the starving poor – all of which can be addressed in some way by growing our own food.
Sure Jacques would have to do a little research on the exact or specific areas of their passions and commitments, but with his commitment to sustainable and organic food growing, there would be a wealth of information on the issues that they stand for, that he would be equally as passionate about.
I can see the article right now starting with words that go something along the lines of “Like Annie Lennox who strongly believes that no child should go to bed hungry – neither do I! Growing your own food and . . . .”
Keeping a Journal
Now I know that keeping a journal can be a real pain in the rear end – especially if it is something that you have not done all your life.
Oprah Winfrey often talks about the “gratitude” journal that she keeps and how she writes down at least 3 things every day that she is grateful for. So what about keeping a journal, either as a full journal about your business day or if that is too much, then say 3 things a day that you learnt, discovered, noticed, experienced etc. about your business?
In the case of my friend Jacques the gardener, this could be a full journal on the gardens that he works in and what works and what doesn’t (and yes all gardens are very different depending on the type of soil or how much sun they get etc.) or the project that he is involved with and how they are progressing or evolving or it could be on the things that he researched on that day and how they could change whatever it is that he needed to do the research for.
I am sure that you can see that that would open up a huge amount of possibilities and inspire a great number of things to write about.
Next time we have a look at a few more options for inspiration. Until then don’t forget to have fun with your writing.
Nikki is an Internal Auditor and Business Administration Specialist who can be contacted on 083 702 8849 or nikki@viljoenconsulting.co.za or http://www.viljoenconsulting.co.za
By Nikki Viljoen – Viljoen Consulting CC January 2012
So last week we had a look at just how easy it is to turn everyday experiences into ideas for articles. Today I am going to give you some more examples of where to look for inspiration.
Using Celebrities & their Causes
We all have our favorite celebrities and many individuals avidly follow what their favorite celebrities are doing and getting up to. Celebrities also often use their status to highlight their pet projects – pretty much like Angelina Jolie uses her name to advance her projects and her position as a UN Ambassador or Al Gore who highlights Global Warming.
Using my friend Jacques the gardener again, his ideal celebrity to use to promote his business “Grow your own food” to highlight how we can all feed ourselves as well as grow our own little sustainable food businesses, would be someone like Annie Lennox or Cameron Diaz or Leonardo de Caprio, who are all very outspoken about our carbon footprints and issues around hunger and the starving poor – all of which can be addressed in some way by growing our own food.
Sure Jacques would have to do a little research on the exact or specific areas of their passions and commitments, but with his commitment to sustainable and organic food growing, there would be a wealth of information on the issues that they stand for, that he would be equally as passionate about.
I can see the article right now starting with words that go something along the lines of “Like Annie Lennox who strongly believes that no child should go to bed hungry – neither do I! Growing your own food and . . . .”
Keeping a Journal
Now I know that keeping a journal can be a real pain in the rear end – especially if it is something that you have not done all your life.
Oprah Winfrey often talks about the “gratitude” journal that she keeps and how she writes down at least 3 things every day that she is grateful for. So what about keeping a journal, either as a full journal about your business day or if that is too much, then say 3 things a day that you learnt, discovered, noticed, experienced etc. about your business?
In the case of my friend Jacques the gardener, this could be a full journal on the gardens that he works in and what works and what doesn’t (and yes all gardens are very different depending on the type of soil or how much sun they get etc.) or the project that he is involved with and how they are progressing or evolving or it could be on the things that he researched on that day and how they could change whatever it is that he needed to do the research for.
I am sure that you can see that that would open up a huge amount of possibilities and inspire a great number of things to write about.
Next time we have a look at a few more options for inspiration. Until then don’t forget to have fun with your writing.
Nikki is an Internal Auditor and Business Administration Specialist who can be contacted on 083 702 8849 or nikki@viljoenconsulting.co.za or http://www.viljoenconsulting.co.za
Tuesday, January 24, 2012
Templates, Policies & Procedures on Sale until 29th February 2012
Templates, Policies & Procedures on Sale until 29 February 2012
Is there a problem between your sales and your delivery that is impacting on your accounts receivable? Could be a problem with your work or document flow.
Are your orders not being processed timeously or correctly? Could be a problem with your processes?
Do all of your staff ‘do their own thing’ when it comes to performing their administrative and/or operational duties. Could be your processes are not documented or are too complicated for them to stick to.
Are you aware of the requirements of the “New Company’s Act” and what your responsibilities are in terms of that Act?
If your reply to the first 3 questions was “yes”, chances are that your response to the 4th one was “No”!
Sadly, the reality is the impact that not having proper Templates, Policies & Procedures will have on your bottom line. Losses that will be caused, not only from theft but also from lack of consistent good quality productivity, or loss of a sale or client because of bad or shoddy service.
Many small business owners and ‘start-ups’ are very passionate about the product or service that they are providing or wanting to provide – that goes without question! Many more are so caught up with the ‘making’ the sale or getting the new customer, that the very infrastructure or “business of business” is badly neglected. Often the result of that is that hard fought for (and won) contract is negated and lost due to poor or non-existent delivery or bad customer service or worse yet, shoddy administration or operational requirements. Lost clients more often than not, translate into bad word of mouth publicity and that is not good for any company, big or small.
Much of this can be resolved, by just having the correct simple procedure or template or policy in place and in fact having some of these in place is a legal requirement.
In keeping with the fact that it is a brand new year, and many of us have the ‘intention’ of doing things the right way, or even better this year, I am putting all of my Templates, Policies and Procedures on sale until the end of February. Seeing that most of them are quite generic, this is a great opportunity for you to get the year going in the right direction.
Pricing Structure
For purchases up to R5 000 there will be a 7.5% discount
For purchases over R5 000 and up to R7 500 there will be a 10% discount.
For purchases over R7 500 and up to R10 000 there will be a 15% discount.
For purchases over R10 000 there will be a 20% discount
The Templates, Policies and Procedures cover topics such as (but not limited to)
The Acts
Administrations/Operations/Finance
Kitchens
HR
OHSA (Occupational Health & Safety)
Retail (including stock control)
Fleet Management
If you would like to see a detailed list of what is available, please contact Nikki Viljoen on 083 702 8849 or Nikki@viljoenconsulting.co.za
Let’s work together to grow sustainable businesses.
Is there a problem between your sales and your delivery that is impacting on your accounts receivable? Could be a problem with your work or document flow.
Are your orders not being processed timeously or correctly? Could be a problem with your processes?
Do all of your staff ‘do their own thing’ when it comes to performing their administrative and/or operational duties. Could be your processes are not documented or are too complicated for them to stick to.
Are you aware of the requirements of the “New Company’s Act” and what your responsibilities are in terms of that Act?
If your reply to the first 3 questions was “yes”, chances are that your response to the 4th one was “No”!
Sadly, the reality is the impact that not having proper Templates, Policies & Procedures will have on your bottom line. Losses that will be caused, not only from theft but also from lack of consistent good quality productivity, or loss of a sale or client because of bad or shoddy service.
Many small business owners and ‘start-ups’ are very passionate about the product or service that they are providing or wanting to provide – that goes without question! Many more are so caught up with the ‘making’ the sale or getting the new customer, that the very infrastructure or “business of business” is badly neglected. Often the result of that is that hard fought for (and won) contract is negated and lost due to poor or non-existent delivery or bad customer service or worse yet, shoddy administration or operational requirements. Lost clients more often than not, translate into bad word of mouth publicity and that is not good for any company, big or small.
Much of this can be resolved, by just having the correct simple procedure or template or policy in place and in fact having some of these in place is a legal requirement.
In keeping with the fact that it is a brand new year, and many of us have the ‘intention’ of doing things the right way, or even better this year, I am putting all of my Templates, Policies and Procedures on sale until the end of February. Seeing that most of them are quite generic, this is a great opportunity for you to get the year going in the right direction.
Pricing Structure
For purchases up to R5 000 there will be a 7.5% discount
For purchases over R5 000 and up to R7 500 there will be a 10% discount.
For purchases over R7 500 and up to R10 000 there will be a 15% discount.
For purchases over R10 000 there will be a 20% discount
The Templates, Policies and Procedures cover topics such as (but not limited to)
The Acts
Administrations/Operations/Finance
Kitchens
HR
OHSA (Occupational Health & Safety)
Retail (including stock control)
Fleet Management
If you would like to see a detailed list of what is available, please contact Nikki Viljoen on 083 702 8849 or Nikki@viljoenconsulting.co.za
Let’s work together to grow sustainable businesses.
BUSINESS TIPS - Planning to Succeed - Part 2
BUSINESS TIPS – Planning to Succeed – PART 2
By Nikki Viljoen – Viljoen Consulting CC December 2011
Following on from last time, let’s look at some of the other guidelines that can be used by SMME’s to plan for the success of their business.
Organizational Chart
Contrary to popular belief, an organizational chart is not just about knowing which staff report into which departments or which individuals head up the various departments. Having a proper organizational chart makes it that much easier for business owners to see or visualize the company with all its various divisions and compartments.
This in turn makes it easier to put strategy and infrastructure in place and it will also allow business owners to respond to changing markets, trends and opportunity, a lot faster and more effectively. Having a plan or chart clearly visible has a great impact – much more than something that is merely a thought or an idea and that is kept only in the mind.
The organizational chart also means that intensions are clear and well defined and this makes it a lot easier to communicate these intentions to your staff.
Positional Contracts
Although all the staff need to have their own contracts – having contracts that are specific to a position is always a good thing. Apart from the fact that the staff member concerned will be under no misconception about what their role in the company is, the business owner also gets to define that particular role and make their expectations clear.
The easiest way for me (and I suspect that this is standard practice) is to start at the top of the organizational chart and work your way downwards.
Remember of course to have the list of requirements for each task readily at hand and make sure that your expectations and requirements are clear.
KPI’s
KPI’s of course are “Key Performance Indicators” and they are how the performance of the staff member is to be measured. Remember the old adage “If you can’t measure it you can’t manage it?” Well here’s the thing – it’s true and the best way to set those measurements and implement them is in the KPI’s or job descriptions. That way, as the business owner, your intention is made clear from the start and the consequences of not meeting your expectation is also documented.
Just make sure though, that when you hire someone for a position that they are capable of performing the required task or you will be responsible for setting them up for failure. The days of hiring someone because they had cute dimples or because they had long gorgeous legs and then dismissing them at some stage because you discovered that the work was not being done, are no longer here. You, as the business owner also have a responsibility for ensuring that the person you hire is qualified and/or capable of doing the work.
How-to Manuals
It is of the utmost importance – most especially if you have staff – to document ‘how to’. Ensuring that your staff all complete tasks in the same way will ensure that things get done properly and consistently and will also provide you with something to measure their performance by.
Actually if the truth be told, even if you don’t have staff, having checklists for yourself for all the tasks that you perform will ensure that you don’t forget to do things when you are interrupted by the phone and/or a client.
Documenting your ‘how-to’ will also remove all sorts of emotional issues like (but not limited to) “but I thought you meant” or “I thought I would do it like this today” or my personal favorite “But I always do it like this!” Instructions that are simple and clear provide the groundwork for work that is correctly and timeously performed, leaving little room for error and oversight.
So, there you have it – the basic plans that you should have in place as you venture out into the world of Business Owner.
Don’t forget to check your plans and goals on a regular basis though – not only to see that you are still going in the right direction, but also to ‘tick off’ your accomplishments as and when you realize them. Then of course there are always the little ‘tweaks’ that need to be done and you change direction due to market trends and legislational requirements.
Good luck on your new venture and don’t forget to have fun along the way.
Nikki is an Internal Auditor and Business Administration Specialist who can be contacted on 083 702 8849 or nikki@viljoenconsulting.co.za or http://www.viljoenconsulting.co.za
By Nikki Viljoen – Viljoen Consulting CC December 2011
Following on from last time, let’s look at some of the other guidelines that can be used by SMME’s to plan for the success of their business.
Organizational Chart
Contrary to popular belief, an organizational chart is not just about knowing which staff report into which departments or which individuals head up the various departments. Having a proper organizational chart makes it that much easier for business owners to see or visualize the company with all its various divisions and compartments.
This in turn makes it easier to put strategy and infrastructure in place and it will also allow business owners to respond to changing markets, trends and opportunity, a lot faster and more effectively. Having a plan or chart clearly visible has a great impact – much more than something that is merely a thought or an idea and that is kept only in the mind.
The organizational chart also means that intensions are clear and well defined and this makes it a lot easier to communicate these intentions to your staff.
Positional Contracts
Although all the staff need to have their own contracts – having contracts that are specific to a position is always a good thing. Apart from the fact that the staff member concerned will be under no misconception about what their role in the company is, the business owner also gets to define that particular role and make their expectations clear.
The easiest way for me (and I suspect that this is standard practice) is to start at the top of the organizational chart and work your way downwards.
Remember of course to have the list of requirements for each task readily at hand and make sure that your expectations and requirements are clear.
KPI’s
KPI’s of course are “Key Performance Indicators” and they are how the performance of the staff member is to be measured. Remember the old adage “If you can’t measure it you can’t manage it?” Well here’s the thing – it’s true and the best way to set those measurements and implement them is in the KPI’s or job descriptions. That way, as the business owner, your intention is made clear from the start and the consequences of not meeting your expectation is also documented.
Just make sure though, that when you hire someone for a position that they are capable of performing the required task or you will be responsible for setting them up for failure. The days of hiring someone because they had cute dimples or because they had long gorgeous legs and then dismissing them at some stage because you discovered that the work was not being done, are no longer here. You, as the business owner also have a responsibility for ensuring that the person you hire is qualified and/or capable of doing the work.
How-to Manuals
It is of the utmost importance – most especially if you have staff – to document ‘how to’. Ensuring that your staff all complete tasks in the same way will ensure that things get done properly and consistently and will also provide you with something to measure their performance by.
Actually if the truth be told, even if you don’t have staff, having checklists for yourself for all the tasks that you perform will ensure that you don’t forget to do things when you are interrupted by the phone and/or a client.
Documenting your ‘how-to’ will also remove all sorts of emotional issues like (but not limited to) “but I thought you meant” or “I thought I would do it like this today” or my personal favorite “But I always do it like this!” Instructions that are simple and clear provide the groundwork for work that is correctly and timeously performed, leaving little room for error and oversight.
So, there you have it – the basic plans that you should have in place as you venture out into the world of Business Owner.
Don’t forget to check your plans and goals on a regular basis though – not only to see that you are still going in the right direction, but also to ‘tick off’ your accomplishments as and when you realize them. Then of course there are always the little ‘tweaks’ that need to be done and you change direction due to market trends and legislational requirements.
Good luck on your new venture and don’t forget to have fun along the way.
Nikki is an Internal Auditor and Business Administration Specialist who can be contacted on 083 702 8849 or nikki@viljoenconsulting.co.za or http://www.viljoenconsulting.co.za
Monday, January 23, 2012
MOTIVATION - Strong Desire
MOTIVATION – Strong Desire
By Nikki Viljoen of N Viljoen Consulting CC – January 2012
Napoleon Hill says “The starting point of achievement is desire. Keep this constantly in mind. Weak desires produce weak results, just as a small amount of fire produces a small amount of heat.”
I guess this means, more or less, the same as ‘you reap what you sow’ or ‘you get out what you put in’ and it certainly makes logical sense to me, which is probably why I am often really surprised at the number of people who sit back and wait for stuff to happen for them and then when nothing happens they lament – loudly – about how unfair life is and that they didn’t get what they deserved.
My eyes roll upwards and my head shakes from side to side as I try and grasp at their logic. Strangely enough though, on some level, this victim ‘hard done by’ role that they choose to go through life with, does seem to resonate with many and they are commiserated with and empathized with and held up as shining examples of how unequal some are.
Now actually seeing those words in print before my eyes, brought a smile to my face and a giggle to my lips. You see, for me going through life with that kind of attitude would not only be soul destroying it would also be exhausting! I mean can you imagine forcing yourself to feel like that all the time? Now that must be really hard work!
For me the level of motivation is directly attributable to the level of desire – if I really, really and I mean really, want something – I will do everything in my power to get it. The less I desire something, the less motivated I am and therefore the less amount of effort I will put into getting it. Yip, it’s official – I am definitely driven by my desires.
Here’s a thought though – often those desires and the achievements that are realized as a result of those desires, mean nothing to anyone other than yourself and for me, those are the greatest achievements. Let me explain – I write for my own enjoyment. Sure I share the writing with anyone in the world who cares to read the words and yes I do believe that they can change the course of someone’s world but to be quite honest, I don’t really worry about whether anyone is reading my words or what they may or may not think about my words – I write so that I can see the words and often I write about things that I most need to hear or to see or to understand. Every now and then I get a mail from a total stranger, in another country, on the opposite side of the world, who thanks me for the words that I have shared.
My achievement was writing an article, which was based on my desire to write. Once the article is written, I don’t give it much more thought. That said however, the achievement is made all the more sweeter, when I do hear from someone who has been touched by my words. That praise, that acknowledgement, those accolades just make my desire that much stronger and so the circle continues.
My desire is really strong and therefore my goals will be met and my challenges will be overcome and I will succeed. What about you – do you even know what your desires are?
Nikki is an Internal Auditor and Business Administration Specialist who can be contacted on 083 702 8849 or nikki@viljoenconsulting.co.za or http://www.viljoenconsulting.co.za
By Nikki Viljoen of N Viljoen Consulting CC – January 2012
Napoleon Hill says “The starting point of achievement is desire. Keep this constantly in mind. Weak desires produce weak results, just as a small amount of fire produces a small amount of heat.”
I guess this means, more or less, the same as ‘you reap what you sow’ or ‘you get out what you put in’ and it certainly makes logical sense to me, which is probably why I am often really surprised at the number of people who sit back and wait for stuff to happen for them and then when nothing happens they lament – loudly – about how unfair life is and that they didn’t get what they deserved.
My eyes roll upwards and my head shakes from side to side as I try and grasp at their logic. Strangely enough though, on some level, this victim ‘hard done by’ role that they choose to go through life with, does seem to resonate with many and they are commiserated with and empathized with and held up as shining examples of how unequal some are.
Now actually seeing those words in print before my eyes, brought a smile to my face and a giggle to my lips. You see, for me going through life with that kind of attitude would not only be soul destroying it would also be exhausting! I mean can you imagine forcing yourself to feel like that all the time? Now that must be really hard work!
For me the level of motivation is directly attributable to the level of desire – if I really, really and I mean really, want something – I will do everything in my power to get it. The less I desire something, the less motivated I am and therefore the less amount of effort I will put into getting it. Yip, it’s official – I am definitely driven by my desires.
Here’s a thought though – often those desires and the achievements that are realized as a result of those desires, mean nothing to anyone other than yourself and for me, those are the greatest achievements. Let me explain – I write for my own enjoyment. Sure I share the writing with anyone in the world who cares to read the words and yes I do believe that they can change the course of someone’s world but to be quite honest, I don’t really worry about whether anyone is reading my words or what they may or may not think about my words – I write so that I can see the words and often I write about things that I most need to hear or to see or to understand. Every now and then I get a mail from a total stranger, in another country, on the opposite side of the world, who thanks me for the words that I have shared.
My achievement was writing an article, which was based on my desire to write. Once the article is written, I don’t give it much more thought. That said however, the achievement is made all the more sweeter, when I do hear from someone who has been touched by my words. That praise, that acknowledgement, those accolades just make my desire that much stronger and so the circle continues.
My desire is really strong and therefore my goals will be met and my challenges will be overcome and I will succeed. What about you – do you even know what your desires are?
Nikki is an Internal Auditor and Business Administration Specialist who can be contacted on 083 702 8849 or nikki@viljoenconsulting.co.za or http://www.viljoenconsulting.co.za
Thursday, January 19, 2012
EARLY WARNING - Does a Traffic Fine Have an Expiry Date
EARLY WARNING
Does a Traffic Fine Have an Expiry Date?
By Nikki Viljoen – Viljoen Consulting January 2011.
One of my clients was telling me the story, the other day, of the time that he got pulled over, in what appeared to be a routine police check point. Now I am not talking about a story that happened years ago, but rather one that has happened in the last month or two. I know that I saw a really marked increase in the number of traffic check points along the roads over the Christmas period and the period leading up to the holidays. In fact, coming back from visiting a client in Germiston in early December 2011, I went through a road block on the M2 (I mean the metro police were pulling people off on the highway) and on the same day there were 3 road blocks on Beyers Naude (between Auckland Park and Cresta). Talk about overkill. Like most people, I just put it down to the police looking to ensure that they get their annual bonus’s as this appears to be the only time that they are out in full force like this.
Anyway the story goes . . . my client was not perturbed about going through the road block, his licenses were in order and he did not have any outstanding fines . . . or so he thought. He was pulled over and asked to produce his driver’s license – no problem. They checked the license disk on his windscreen – no problem. Another member of the police force joined the fellow that was attending to him and there was a lot of loud talking and gesturing going on. Perplexed, my client innocently asked “is there anything wrong?” That’s when it all went pear shaped.
You see sometime in the year 2000, my client got a fine in the amount of R100. Apparently it was posted to him and again, apparently it had not been paid. In view of the fact that this happened 11 years ago, my client was not too concerned because debts are supposed to be prescribed after 3 years. Isn’t that how we all understand it? Well like my client and myself, you would also be incorrect, if this is what you thought.
Apparently, in terms of the Prescription Act (and I must admit that I haven’t read this particular Act myself, so I am going on hearsay), the Act does not make provision for the prescription period on debts to the government (both local and/or national). There is a huge argument about whether a traffic fine (or any fine for that matter I guess) is a debt or not and there does not appear to be consensus on this.
What there is consensus about though is this – according to an article in the AA newsletter, a traffic fine is the result or consequence of an offence and as an offence “in terms of the Criminal Procedure Act it is illogical to conclude that a debt linked to a criminal offence can prescribe.”
So the bottom line is that my client (and any one else out there who has outstanding fines from long ago) is liable to pay the R100 fine.
What still amuses me of course, is the fact that it took them 11 years and a random road block to find my client. Even stranger is that he has worked for the same company at the same business address for all that time as well as resided at the same residential address for all that time. I guess the metro police had to dig deep into the proverbial barrel for that particular R100.
Nikki is an Internal Auditor and Business Administration Specialist who can be contacted on 083 702 8849 or nikki@viljoenconsulting.co.za or http://www.viljoenconsulting.co.za
Does a Traffic Fine Have an Expiry Date?
By Nikki Viljoen – Viljoen Consulting January 2011.
One of my clients was telling me the story, the other day, of the time that he got pulled over, in what appeared to be a routine police check point. Now I am not talking about a story that happened years ago, but rather one that has happened in the last month or two. I know that I saw a really marked increase in the number of traffic check points along the roads over the Christmas period and the period leading up to the holidays. In fact, coming back from visiting a client in Germiston in early December 2011, I went through a road block on the M2 (I mean the metro police were pulling people off on the highway) and on the same day there were 3 road blocks on Beyers Naude (between Auckland Park and Cresta). Talk about overkill. Like most people, I just put it down to the police looking to ensure that they get their annual bonus’s as this appears to be the only time that they are out in full force like this.
Anyway the story goes . . . my client was not perturbed about going through the road block, his licenses were in order and he did not have any outstanding fines . . . or so he thought. He was pulled over and asked to produce his driver’s license – no problem. They checked the license disk on his windscreen – no problem. Another member of the police force joined the fellow that was attending to him and there was a lot of loud talking and gesturing going on. Perplexed, my client innocently asked “is there anything wrong?” That’s when it all went pear shaped.
You see sometime in the year 2000, my client got a fine in the amount of R100. Apparently it was posted to him and again, apparently it had not been paid. In view of the fact that this happened 11 years ago, my client was not too concerned because debts are supposed to be prescribed after 3 years. Isn’t that how we all understand it? Well like my client and myself, you would also be incorrect, if this is what you thought.
Apparently, in terms of the Prescription Act (and I must admit that I haven’t read this particular Act myself, so I am going on hearsay), the Act does not make provision for the prescription period on debts to the government (both local and/or national). There is a huge argument about whether a traffic fine (or any fine for that matter I guess) is a debt or not and there does not appear to be consensus on this.
What there is consensus about though is this – according to an article in the AA newsletter, a traffic fine is the result or consequence of an offence and as an offence “in terms of the Criminal Procedure Act it is illogical to conclude that a debt linked to a criminal offence can prescribe.”
So the bottom line is that my client (and any one else out there who has outstanding fines from long ago) is liable to pay the R100 fine.
What still amuses me of course, is the fact that it took them 11 years and a random road block to find my client. Even stranger is that he has worked for the same company at the same business address for all that time as well as resided at the same residential address for all that time. I guess the metro police had to dig deep into the proverbial barrel for that particular R100.
Nikki is an Internal Auditor and Business Administration Specialist who can be contacted on 083 702 8849 or nikki@viljoenconsulting.co.za or http://www.viljoenconsulting.co.za
Wednesday, January 18, 2012
BLOGGING TIPS - Where to Look for Ideas
BLOGGING TIPS – Where to look for Ideas
By Nikki Viljoen – Viljoen Consulting CC January 2012
I know that I seem to be harping on about this, but every day I encounter people who seem quite keen to start a blog, but who have no idea what to write about.
It is sometimes extremely frustrating for me when this happens because as I talk to them and ascertain exactly what they do and what their passion is, it is abundantly clear that they have a huge amount of knowledge on their subject or specialty and that there is a copious amount of material that they could write about. Even every day things that occur could become a source of inspiration.
Whilst we were on holiday over the Christmas period, my friend Jacques and I were taking photos. We took photos of everything that moved (and many things that didn’t) and I jokingly said to Jacques “we should start a blog on Things I Saw Today or Things I Did Today!” The look that he gave me clearly stated that I had lost the plot – again! I had a good laugh, you see Jacques is a gardener. He works with many communities, showing them how to grow their own food and then how to turn the surplus into sustainable income and I realized that he was thinking how a photo of a clump of bobbing seaweed (being what we saw that day) could be turned into an article that would have any impact on the work that he does.
So I started to ask the questions (and happily I did know the answers because the tour guide had told us):
q. What does the bobbing seaweed tell us?
a. That there is no perlemoen (abalone) in the area because that is what they feed on – the poachers have harvested everything.
q. So would you harvest the seaweed?
a. Yes I would if I had, or wanted to start a perlemoen farm.
q. So what would the benefits be of starting a perlemoen farm?
a. Well it would replenish the stocks that have been depleted through poaching and it is a healthy organic source of food and if properly managed is extremely sustainable and . . . .
All of that because of a clump of seaweed bobbing in the ocean – a whole bunch of stuff to write about (not to mention a whole host of opportunities for someone)!
We all have these kinds of experiences during our day – things that we see, encounters with people who we deal with and people who tell us their stories. Each and every one of them has the propensity to become a blog article that highlights something in our businesses. We just have to be open to the possibilities.
Personally, I think that the biggest challenge that most people think they have, when they want to write a blog, is the ‘how to write’ it and not the ‘what to write’! As always my advice here is – write it exactly the way you would if you were telling someone the story, as if you were engaged in a discussion with someone and you were telling them what happened.
So now – who thinks that they don’t have anything to put into a blog?
Nikki is an Internal Auditor and Business Administration Specialist who can be contacted on 083 702 8849 or nikki@viljoenconsulting.co.za or http://www.viljoenconsulting.co.za
By Nikki Viljoen – Viljoen Consulting CC January 2012
I know that I seem to be harping on about this, but every day I encounter people who seem quite keen to start a blog, but who have no idea what to write about.
It is sometimes extremely frustrating for me when this happens because as I talk to them and ascertain exactly what they do and what their passion is, it is abundantly clear that they have a huge amount of knowledge on their subject or specialty and that there is a copious amount of material that they could write about. Even every day things that occur could become a source of inspiration.
Whilst we were on holiday over the Christmas period, my friend Jacques and I were taking photos. We took photos of everything that moved (and many things that didn’t) and I jokingly said to Jacques “we should start a blog on Things I Saw Today or Things I Did Today!” The look that he gave me clearly stated that I had lost the plot – again! I had a good laugh, you see Jacques is a gardener. He works with many communities, showing them how to grow their own food and then how to turn the surplus into sustainable income and I realized that he was thinking how a photo of a clump of bobbing seaweed (being what we saw that day) could be turned into an article that would have any impact on the work that he does.
So I started to ask the questions (and happily I did know the answers because the tour guide had told us):
q. What does the bobbing seaweed tell us?
a. That there is no perlemoen (abalone) in the area because that is what they feed on – the poachers have harvested everything.
q. So would you harvest the seaweed?
a. Yes I would if I had, or wanted to start a perlemoen farm.
q. So what would the benefits be of starting a perlemoen farm?
a. Well it would replenish the stocks that have been depleted through poaching and it is a healthy organic source of food and if properly managed is extremely sustainable and . . . .
All of that because of a clump of seaweed bobbing in the ocean – a whole bunch of stuff to write about (not to mention a whole host of opportunities for someone)!
We all have these kinds of experiences during our day – things that we see, encounters with people who we deal with and people who tell us their stories. Each and every one of them has the propensity to become a blog article that highlights something in our businesses. We just have to be open to the possibilities.
Personally, I think that the biggest challenge that most people think they have, when they want to write a blog, is the ‘how to write’ it and not the ‘what to write’! As always my advice here is – write it exactly the way you would if you were telling someone the story, as if you were engaged in a discussion with someone and you were telling them what happened.
So now – who thinks that they don’t have anything to put into a blog?
Nikki is an Internal Auditor and Business Administration Specialist who can be contacted on 083 702 8849 or nikki@viljoenconsulting.co.za or http://www.viljoenconsulting.co.za
Tuesday, January 17, 2012
BUSINESS TIPS - Planning to Succeed - Part 1
BUSINESS TIPS – Planning to Succeed – PART 1
By Nikki Viljoen – Viljoen Consulting CC December 2011
It’s no secret that in order for you to succeed in life, there has to be some sort of plan and obviously this also applies to business success as well. In fact I would even go so far as to say that the ‘devil is in the detail’. The more information and detail in the plan, the more you can ‘measure’ yourself to see how you are doing and the more likely it is to succeed.
The problem of course is that many folk have no idea what needs to go into a plan and this statement is backed up and evidenced by the many businesses that fail because individuals have failed to make plans or set goals of any kind.
Here are some guidelines on what you need to look at in order to plan properly.
Vision
Your vision, of course, is your dream or your intention. It is the ultimate goal. It could be something as dramatic as having your particular product in every home in the country by xxxx date or as simple as providing training to 500 SMME’s (small, medium, micro enterprises) on a monthly basis.
What it should perhaps include however is what kind of product and why it should be in every household or what kind of training and why it will make a difference.
Mission Statement
For me, the mission statement is a simple plan on the ‘how to’ achieve your vision. So how do you intend getting your product into every household or how do you intend getting the SMME’s into your training. At this stage I wouldn’t go too in depth but rather have the basics down as these can be fleshed out at a later stage or as and when you get to the information that you need.
At this point it is also a good idea to start getting your figures in place – the budgets. Number crunching is not always as difficult as we seem to think it is – just start with the basics and then the detail can be fleshed out from there.
Culture Statement
I must admit, when I ask this particular question, I am often met with a very confused look as well as the statement - “The What . . . . ?” Every business has a culture and pretty much like we are ‘masters of our own destiny,’ we also have a choice about the type of culture we want our businesses to be. The way that you deal with customers and your suppliers or your staff would largely affect the type of culture that your business will become. In many instances, the culture of the company is determined by ethnic or religious influences but whilst we may be influenced by these external factors, it is equally important to ensure that our ethics also influence the culture of the company.
Often, it’s “Who we are” and our beliefs (and I am not talking about religion here), that are what attract people to do business with us.
Goals
Whether we want to admit it or not we all have goals – some of them are really simple and we make them without even thinking, like “I need to get to work by 08h30am this morning”. Of course that is a goal – is it one that you need to write down – not necessarily. Some of them can be seriously difficult and complicated, well actually – if the truth be told, we make them seriously difficult and complicated.
For me the easiest way to put my goals into perspective is to break things down into bite size chucks. Where do I want to be in a year or two years or three years or even five years. That’s the end goal – then break it down into the components – what do I need to do to get there and how long will that take me. Once you have written all of that down, it is easier to set goals with time lines, be those timelines hours, days, weeks, months or even years.
Let me give you a simple example. I want to paint my home and I want it done and completed at the end of say 6 months. What do I need to do to get that done? How many rooms are there, in which order will I paint the rooms. What has to be done before I can paint (preparation), how long will that take me for each room (preparing the walls, covering and/or moving furniture, purchasing paint, brushes, etc)? What has to be done once the room has been painted (clean-up and uncovering and/or moving furniture etc).
Now I have an idea of all the tasks that must be done and I can assign a time frame to each and if my time frames are reasonable and I stick to them, I can complete my task within the time period that I gave myself or not – you see here I can now adjust my ‘end result’, if that is what is required. I have documented my goal and set a plan in place in order to achieve my goal – I can measure myself at every step along the way and see how I am doing.
In the same way and in every aspect of your business, this simple type of goal setting and planning can be implemented to ensure that you achieve what ever it is that you wish to do.
Next week we will have a look at the rest of the guidelines that I spoke about at the beginning of this blog.
Nikki is an Internal Auditor and Business Administration Specialist who can be contacted on 083 702 8849 or nikki@viljoenconsulting.co.za or http://www.viljoenconsulting.co.za
By Nikki Viljoen – Viljoen Consulting CC December 2011
It’s no secret that in order for you to succeed in life, there has to be some sort of plan and obviously this also applies to business success as well. In fact I would even go so far as to say that the ‘devil is in the detail’. The more information and detail in the plan, the more you can ‘measure’ yourself to see how you are doing and the more likely it is to succeed.
The problem of course is that many folk have no idea what needs to go into a plan and this statement is backed up and evidenced by the many businesses that fail because individuals have failed to make plans or set goals of any kind.
Here are some guidelines on what you need to look at in order to plan properly.
Vision
Your vision, of course, is your dream or your intention. It is the ultimate goal. It could be something as dramatic as having your particular product in every home in the country by xxxx date or as simple as providing training to 500 SMME’s (small, medium, micro enterprises) on a monthly basis.
What it should perhaps include however is what kind of product and why it should be in every household or what kind of training and why it will make a difference.
Mission Statement
For me, the mission statement is a simple plan on the ‘how to’ achieve your vision. So how do you intend getting your product into every household or how do you intend getting the SMME’s into your training. At this stage I wouldn’t go too in depth but rather have the basics down as these can be fleshed out at a later stage or as and when you get to the information that you need.
At this point it is also a good idea to start getting your figures in place – the budgets. Number crunching is not always as difficult as we seem to think it is – just start with the basics and then the detail can be fleshed out from there.
Culture Statement
I must admit, when I ask this particular question, I am often met with a very confused look as well as the statement - “The What . . . . ?” Every business has a culture and pretty much like we are ‘masters of our own destiny,’ we also have a choice about the type of culture we want our businesses to be. The way that you deal with customers and your suppliers or your staff would largely affect the type of culture that your business will become. In many instances, the culture of the company is determined by ethnic or religious influences but whilst we may be influenced by these external factors, it is equally important to ensure that our ethics also influence the culture of the company.
Often, it’s “Who we are” and our beliefs (and I am not talking about religion here), that are what attract people to do business with us.
Goals
Whether we want to admit it or not we all have goals – some of them are really simple and we make them without even thinking, like “I need to get to work by 08h30am this morning”. Of course that is a goal – is it one that you need to write down – not necessarily. Some of them can be seriously difficult and complicated, well actually – if the truth be told, we make them seriously difficult and complicated.
For me the easiest way to put my goals into perspective is to break things down into bite size chucks. Where do I want to be in a year or two years or three years or even five years. That’s the end goal – then break it down into the components – what do I need to do to get there and how long will that take me. Once you have written all of that down, it is easier to set goals with time lines, be those timelines hours, days, weeks, months or even years.
Let me give you a simple example. I want to paint my home and I want it done and completed at the end of say 6 months. What do I need to do to get that done? How many rooms are there, in which order will I paint the rooms. What has to be done before I can paint (preparation), how long will that take me for each room (preparing the walls, covering and/or moving furniture, purchasing paint, brushes, etc)? What has to be done once the room has been painted (clean-up and uncovering and/or moving furniture etc).
Now I have an idea of all the tasks that must be done and I can assign a time frame to each and if my time frames are reasonable and I stick to them, I can complete my task within the time period that I gave myself or not – you see here I can now adjust my ‘end result’, if that is what is required. I have documented my goal and set a plan in place in order to achieve my goal – I can measure myself at every step along the way and see how I am doing.
In the same way and in every aspect of your business, this simple type of goal setting and planning can be implemented to ensure that you achieve what ever it is that you wish to do.
Next week we will have a look at the rest of the guidelines that I spoke about at the beginning of this blog.
Nikki is an Internal Auditor and Business Administration Specialist who can be contacted on 083 702 8849 or nikki@viljoenconsulting.co.za or http://www.viljoenconsulting.co.za
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